Posted:2 days ago|
Platform:
On-site
Full Time
Provide customer service to customers in a professional manner and ensure that they receive the best possible service
Ensure that all calls are answered within an appropriate time frame, and that any problems or issues with your account are resolved as quickly as possible
Follow up on outstanding issues and resolve them promptly
Maintain a high level of knowledge about company products and services
Provide feedback and suggestions regarding improvements to company processes and systems
Attend meetings and other events as required
Resolve complaints from customers and provide solutions to their queries
Adhere to company policies and procedures
Hire, train and motivate staff appropriately
Align self with the business strategy and objectives
Manage performance effectively.
Job Types: Full-time, Permanent
Pay: ₹10,183.60 - ₹25,264.90 per month
Benefits:
Work Location: In person
MedDirect Services Pvt Ltd
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