Shakumbhari Enterprises, established in 2016 under the leadership of Mr. Kiran Sharma, is based in Kurukshetra, Haryana, India. The company is dedicated to providing high-quality attested products to its clients. With a commitment to excellence, Shakumbhari Enterprises has built a reputation for reliability and quality.

Role Description

This is a full-time on-site role for a Customer Service Specialist located in Moradabad. The Customer Service Specialist will be responsible for addressing customer inquiries, resolving issues, ensuring customer satisfaction, and maintaining phone etiquette. This role involves managing customer interactions and improving customer experience through effective communication and problem-solving skills.

Qualifications

Customer Support and Customer Service skills
Experience in ensuring Customer Satisfaction and enhancing Customer Experience
Excellent Phone Etiquette skills
Strong communication and interpersonal skills
Ability to work effectively in a team-oriented environment
Experience in using CRM software is a plus
High school diploma or equivalent required; Bachelor's degree preferred

More Jobs at SHAKUMBHARI ENTERPRISES

Customer Service Specialist

moradabad, uttar pradesh, india

Experience: Not specified

Salary: Not disclosed

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Customer Service Specialist