Customer Service Specialist

Job Description

Senior Engineer - Spare Sales Job Details | Ingersoll Rand Careers Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Senior Engineer - Spare Sales Pune, MH, IN, 412216 Job Title Customer Service Specialist Location NASH Pune plant/Delhi PFT Office About Us GD NASH is a part of Ingersoll Rand engineered solutions division & part of PFT. Job Summary The engineer will be responsible for handling aftermarket business for India. Responsibilities 1.Enquiry Handling Contacting customers to get the appropriate details like exact requirements, Machine Nameplates, End user details, etc. 2. SAP handling to extract information BOM, Part Numbers, Last Purchase/ Sale history, Drawings, etc. 3. Submission of price offer to customers via email and through customer portal 4. Customer follow-up to get offer status on time to time basis. 5. EIL/ BHEL/ IOCL Vendor Registration process as per customer requirement. 6.Offer/ Tender/ Invoice uploading on respective customer portal. 7. Generating new inquiries from end customers and distributors 8.Regular visit to key customers and distributors. 9. Payment follow up and ensure timely payment from customers and distributors. 10. Drive new initiatives to grow AFM business from end customers and distributors. Basic Qualifications (Essential qualifications, language, driving licence etc) Bachelor of Engineering Travel & Work Arrangements/Requirements Yes 50% to visit customers to get orders. Key Competencies Absolute KEY skills needed for role Basic knowledge of product (LRVP pumps and CF blowers) Strong in communication with technical and non technical stakeholders. Negotiation skills Customer relation Should be able to take new initiatives to identify and approach new opportunities Should have proven ability to meet and exceed sales targets Lean on us to help you make life better We think and act like owners. We are committed to making our customers successful. We are bold in our aspirations while moving forward with humility and integrity. We foster inspired teams. Bicycle rights prism poutine austin. Drinking vinegar gluten-free iceland, typewriter farm-to-table selfies XOXO food truck four loko. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request and a member of our team will contact you.