Customer Service Sales Specialist

You will be a Customer Service Sales Specialist in a full-time on-site role located in Gurugram. Your primary responsibilities will include providing exceptional customer support, ensuring customer satisfaction, and managing customer interactions over the phone. You will respond to customer inquiries, resolve customer issues, and enhance the overall customer experience. Additionally, you will be involved in upselling products and services to customers and maintaining detailed records of customer interactions. Key Responsibilities: - Provide exceptional customer support - Ensure customer satisfaction - Manage customer interactions over the phone - Respond to customer inquiries - Resolve customer issues - Enhance the overall customer experience - Upsell products and services to customers - Maintain detailed records of customer interactions Qualifications: - Customer Service, Customer Support, and Customer Satisfaction skills - Phone Etiquette and effective verbal communication skills - Expertise in enhancing Customer Experience - Strong problem-solving skills and attention to detail - Ability to work collaboratively with others - Prior experience in a sales or customer service role is a plus - High school diploma or equivalent required; bachelor's degree is a plus No additional details of the company were provided in the job description.,