Customer Service Representative

0 years

0 Lacs

Posted:10 hours ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are on the lookout for a competent individual who possesses the four skills that define a good speaker: GRAMMAR, FLUENCY, VOCABULARY and PRONUNCIATION, to undertake the task below.


Be it an automobile or a property claim, when a consumer suffers a loss, our Customer Service Associates are frequently the first to respond.


Our exemplary Customer Service Representatives concentrates on making the customer feel comfortable, establishing expectations, and providing an outstanding experience in addition to obtaining the data that is required to process a claim.


Role Description


This is a full-time on-site role for a Customer Service Representatives at webappclouds.


As a Customer Service Representatives, you will be responsible for providing excellent customer support and ensuring customer satisfaction by listening to the caller and making sure that literal data is entered to process a claim by upholding a high standard of phone etiquette.


Qualifications


  • Disciplined
  • Excellent speaking and writing skills in English
  • Listening
  • Empathic
  • Excellent phone etiquette
  • Ability to deliver a positive customer experience
  • Strong problem-solving skills
  • Ability to work well in a team
  • Prior experience in customer service would be of value
  • Knowledge of claims and insurance would be an incentive
  • Data entry in various platforms

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