Customer Service Representative

Customer Support Executive

Key Responsibilities:

1. Handle inbound and outbound customer calls in a professional manner.
2. Assist customers with their inquiries and provide appropriate solutions.3. Resolve customer issues while ensuring high levels of satisfaction.4. Offer detailed information about company products and services.5. Stay up-to-date with company updates, processes, and industry trends.6. Maintain accurate records of interactions with customers.

Requirements:

1. Freshers or candidates with up to 1 year of experience are encouraged to apply.2. Minimum age requirement is 18 years.3. Must possess Strong communication skills in English and Hindi.4. Must be confident, problem solving attitude5. Ability to solve problems efficiently and handle complaints with empathy.6. Positive, customer-first attitude.7. Capable of multitasking and working in a fast-paced environment.8. Let me know if you'd like to tailor this for a specific industry or company!

Job Types: Full-time, Permanent, Fresher

Benefits:

• Health insurance
• Internet reimbursement
• Paid time off
• Provident Fund

Schedule:

• Day shift
• Morning shift
• 5.5 Days Working

Ability to commute/relocate:

Shine

English (Required)

In person