Customer Service Representative - UK Voice & Email Support

As a Customer Support Executive at our company, you will play a crucial role in managing email and voice-based support for our UK clients. Your responsibilities will include handling customer queries, processing orders, extracting details from various platforms, and ensuring prompt and high-quality resolutions. Key Responsibilities: - Handle inbound calls and respond to customer emails professionally. - Resolve queries related to orders, services, and technical processes. - Extract and compile information from various systems to assist customers. - Process customer orders accurately and promptly. - Maintain detailed and organized records in CRM/ticketing platforms. - Collaborate with internal teams to resolve escalations or special requests. - Deliver excellent after-sales support and contribute to customer satisfaction goals. To excel in this role, you should have: - 1-6 years of experience in international voice and/or email support (B2B/B2C). - Strong command of spoken and written English. - Proficiency in handling customer communication, ticketing, and CRM tools. - Excellent problem-solving and multitasking abilities. - Ability to work independently, meet daily targets, and deadlines. - Quick learner with a customer-first approach and attention to detail. Joining our team will provide you with: - A professional, supportive environment with international exposure. - Opportunities to develop skills in customer success, CRM, and global service handling. - Career growth opportunities for top performers. Apply today for this full-time position and be part of a growing team that values professionalism, integrity, and results.,