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Customer Service Representative

Customer Service Representative

2 years

|

0 Lacs

Posted:8 hours ago| Platform:

Apply

Skills Required

service support chat resolve empathy communication typing

Work Mode

Remote

Job Type

Full Time

Job Description

🌍 Job Title:

Location:

Shift:

Experience:

Joining:

Role Overview:

Key Responsibilities:

Manage inbound and outbound customer queries via voice/email/chat
Provide accurate information and resolve issues with empathy and professionalism
Maintain service quality and adhere to process guidelines
Document interactions and escalate unresolved concerns when necessary

Requirements:

Excellent verbal and written communication skills in English
Ability to work in rotational shifts (including night shifts)
Basic computer proficiency and typing skills
Freshers with strong communication are encouraged to apply
Must have a stable internet connection and quiet workspace

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