Position Summary: We are seeking a highly organized and proactive Administration & Facilities Manager to oversee the seamless operation of our office infrastructure and administrative services. This role is pivotal in ensuring a safe, efficient, and productive work environment by managing property maintenance, travel logistics, vendor relationships, and office administration across multiple locations. The ideal candidate will be a strategic problem-solver with a strong focus on cost-effectiveness and quality service delivery. Key Responsibilities 1. Facilities & Infrastructure Management Manage the comprehensive upkeep, maintenance, and operational performance of all company properties (Santosha, Meadows, ECA Building). Implement and rigorously adhere to preventive maintenance schedules, ensuring all repairs are conducted promptly and to a high standard. Monitor and optimize utility consumption, and ensure full compliance with all health, safety, and regulatory standards. 2. Travel, Transport & Logistics Management Oversee all staff and visitor transportation, including cab services for daily commutes and official requirements. Manage the corporate travel desk, coordinating end-to-end arrangements such as flight and train bookings, hotel accommodations, and detailed itinerary planning. Liaise with travel agencies and vendors to negotiate favorable terms, ensuring cost-efficiency, reliability, and high-quality service. 3. Office Administration & Procurement Procure and manage the inventory of all stationery, office supplies, and consumables for all locations. Maintain optimal stock levels through systematic inventory control and timely replenishment. Provide comprehensive logistical support for company events, meetings, and conferences. 4. Vendor & Contract Management Source, evaluate, and onboard vendors for facilities, travel, administrative services, and other operational needs. Negotiate contracts and Service Level Agreements (SLAs) to secure cost-effective and high-quality services. Conduct regular vendor performance reviews to ensure adherence to agreed terms and drive continuous improvement. Maintain a centralized vendor database, contract repository, and payment schedules in coordination with the Finance department. 5. Compliance, Documentation & Reporting Maintain accurate and up-to-date records for all property maintenance, vendor contracts, travel bookings, and inventory. Prepare and present periodic Management Information System (MIS) reports on administrative expenditures and activities. Ensure strict adherence to company policies, statutory regulations, and health & safety protocols. Qualifications & Competencies Proven experience in facilities management, office administration, or a similar role. Exceptional organizational and multitasking abilities with a keen attention to detail. Strong negotiation, vendor management, and relationship-building skills. Excellent verbal and written communication and interpersonal skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Working knowledge of facility management software (e.g., CAFM) and travel management systems is highly desirable. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹50,000.00 per month Benefits: Provident Fund Language: English (Preferred) Work Location: In person
Join a Global Leader in Education — Account Officer (Finance) | Ahmedabad Office Education Centre of Australia (ECA) is a progressive and diverse education group operating at the forefront of Australia’s higher education sector. With campuses in Sydney, Brisbane, Melbourne, and international locations in the UK and India, ECA has been delivering high-quality education for over two decades. Our offerings span English language programs, undergraduate and postgraduate degrees, and targeted internships, serving thousands of students worldwide. ECA maintains a global presence across Australia, Brazil, China, Europe, India, the Philippines, and Nepal. Guided by our core values of integrity, efficiency, and equity , we provide both face-to-face and online learning experiences for domestic and international students across multiple regions. We proudly collaborate with esteemed institutions such as Victoria University, Swinburne University, Charles Sturt University, University of Canberra , and London Metropolitan University to deliver world-class academic programs. Key Responsibilities : Manage student invoicing and receivables efficiently and accurately Oversee student fee collections via bank deposits, Ezypay, PayWay, NexPay, and other platforms, ensuring correct allocation in RTOM Process student refunds in a timely manner Handle agent-related financial transactions Process payments for non-agent vendors Prepare weekly bank reconciliations for all college accounts Record and manage credit card expenses related to college employees Support in documentation of all college finance processes Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Provident Fund Language: English (Preferred) Work Location: In person
Position Summary: We are seeking a highly organized and proactive Administration & Facilities Manager to oversee the seamless operation of our office infrastructure and administrative services. This role is pivotal in ensuring a safe, efficient, and productive work environment by managing property maintenance, travel logistics, vendor relationships, and office administration across multiple locations. The ideal candidate will be a strategic problem-solver with a strong focus on cost-effectiveness and quality service delivery. Key Responsibilities 1. Facilities & Infrastructure Management Manage the comprehensive upkeep, maintenance, and operational performance of all company properties (Santosha, Meadows, ECA Building). Implement and rigorously adhere to preventive maintenance schedules, ensuring all repairs are conducted promptly and to a high standard. Monitor and optimize utility consumption, and ensure full compliance with all health, safety, and regulatory standards. 2. Travel, Transport & Logistics Management Oversee all staff and visitor transportation, including cab services for daily commutes and official requirements. Manage the corporate travel desk, coordinating end-to-end arrangements such as flight and train bookings, hotel accommodations, and detailed itinerary planning. Liaise with travel agencies and vendors to negotiate favorable terms, ensuring cost-efficiency, reliability, and high-quality service. 3. Office Administration & Procurement Procure and manage the inventory of all stationery, office supplies, and consumables for all locations. Maintain optimal stock levels through systematic inventory control and timely replenishment. Provide comprehensive logistical support for company events, meetings, and conferences. 4. Vendor & Contract Management Source, evaluate, and onboard vendors for facilities, travel, administrative services, and other operational needs. Negotiate contracts and Service Level Agreements (SLAs) to secure cost-effective and high-quality services. Conduct regular vendor performance reviews to ensure adherence to agreed terms and drive continuous improvement. Maintain a centralized vendor database, contract repository, and payment schedules in coordination with the Finance department. 5. Compliance, Documentation & Reporting Maintain accurate and up-to-date records for all property maintenance, vendor contracts, travel bookings, and inventory. Prepare and present periodic Management Information System (MIS) reports on administrative expenditures and activities. Ensure strict adherence to company policies, statutory regulations, and health & safety protocols. Qualifications & Competencies Proven experience in facilities management, office administration, or a similar role. Exceptional organizational and multitasking abilities with a keen attention to detail. Strong negotiation, vendor management, and relationship-building skills. Excellent verbal and written communication and interpersonal skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Working knowledge of facility management software (e.g., CAFM) and travel management systems is highly desirable. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹50,000.00 per month Benefits: Provident Fund Language: English (Preferred) Work Location: In person
Position Summary: We are seeking a strategic and proactive Customer Success Representative to own and nurture relationships with our key agent partners. This role is central to ensuring our partners derive maximum value from our services, driving both their success and our mutual growth. The ideal candidate will be a trusted advisor, adept at performance management, strategic planning, and cross-functional collaboration to optimize the customer journey and achieve key objectives. Key Responsibilities: Own the entire relationship with assigned agents, including training and performance management. · Establish relationships as a trusted and strategic advisor to help ensure the continued value of the partnership. · Develop and maintain customer-success strategies and best practices, as well as customer-support content. · Communicate effectively with both internal and external senior managers to better understand customer needs, maximize retention and growth, and share learnings. · Maintain existing customer-success metrics and data as directed. Required Skills & Qualifications 1-3 years of experience in a customer-facing role (e.g., Customer Success, Customer Support, Account Management, or similar) within the International Education sector. Excellent verbal and written communication skills. Genuine empathy and a passion for helping others succeed. Demonstrated capability to collaborate effectively across multiple departments and influence without direct authority. Proactive, self-motivated team player with the ability to manage multiple priorities in a dynamic environment. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Paid sick time Provident Fund Language: English (Preferred) Work Location: In person Speak with the employer +91 7490055009
Join a Global Leader in Education — Account Officer (Finance) | Ahmedabad Office Education Centre of Australia (ECA) is a progressive and diverse education group operating at the forefront of Australia’s higher education sector. With campuses in Sydney, Brisbane, Melbourne, and international locations in the UK and India, ECA has been delivering high-quality education for over two decades. Our offerings span English language programs, undergraduate and postgraduate degrees, and targeted internships, serving thousands of students worldwide. ECA maintains a global presence across Australia, Brazil, China, Europe, India, the Philippines, and Nepal. Guided by our core values of integrity, efficiency, and equity , we provide both face-to-face and online learning experiences for domestic and international students across multiple regions. We proudly collaborate with esteemed institutions such as Victoria University, Swinburne University, Charles Sturt University, University of Canberra , and London Metropolitan University to deliver world-class academic programs. Key Responsibilities : Manage student invoicing and receivables efficiently and accurately Oversee student fee collections via bank deposits, Ezypay, PayWay, NexPay, and other platforms, ensuring correct allocation in RTOM Process student refunds in a timely manner Handle agent-related financial transactions Process payments for non-agent vendors Prepare weekly bank reconciliations for all college accounts Record and manage credit card expenses related to college employees Support in documentation of all college finance processes Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Provident Fund Language: English (Preferred) Work Location: In person