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Customer Service Representative

0 years

1 - 3 Lacs

Posted:8 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are Hiring Customer support Representatives, who can handle customer queries and can manage data.

Role & Responsibilities :-

  • Handle customer queries and complaints via phone, email, chat, or social media in a timely and professional manner.
  • Provide accurate information about products, services, and company policies.
  • Maintain a positive, empathetic, and professional attitude toward customers at all times.
  • Resolve customer issues effectively, ensuring customer satisfaction and retention.
  • Escalate complex queries or unresolved issues to the appropriate departments.
  • Document customer interactions, transactions, comments, and complaints accurately in the CRM system

Job Type: Full-time

Pay: ₹12,000.00 - ₹25,000.00 per month

Benefits:

  • Provident Fund

Schedule:

  • Day shift

Supplemental Pay:

  • Performance bonus

Language:

  • English (Preferred)

Location:

  • Lucknow, Uttar Pradesh (Preferred)

Work Location: In person

Speak with the employer
+91 7618844055

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