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VISHAL CONSULTANT
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Customer Service Representative

Customer Service Representative

VISHAL CONSULTANT

0 - 5 years

|

1 - 0 Lacs

indore madhya pradesh

Posted:11 hours ago| Platform: SimplyHired logo

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Skills Required

english in-person communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Job Description:

Key Responsibilities:

Managing inbound and outbound customer calls, emails, and chats.
Identifying and addressing customer needs and complaints.
Providing information about products, pricing, and availability.
Maintaining accurate records of customer interactions.
Resolving issues by escalating them to the appropriate department when necessary.
Potentially selling products or services and making account changes.

Required:

Excellent communication skills.
graduation /Undergraduate

Desired Candidate Profile:

0-5 years of experience in an international BPO environment handling customer support operations.
Excellent communication skills in English language (spoken & written).
Strong interpersonal skills for effective interaction with customers from diverse backgrounds.
Convincing power to handle objections and negotiate deals when necessary.

Job Type: Full-time

Pay: ₹11,086.00 - ₹38,840.31 per month

Work Location: In person

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VISHAL CONSULTANT

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