Customer Service Representative

3 years

2 - 4 Lacs

Posted:17 hours ago| Platform: SimplyHired logo

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Work Mode

Remote

Job Type

Full Time

Job Description

* Join Our Global Team as an International Customer Support Specialist!

Location: Remote / On-site (Based on Role)
Shift: Rotational / Night Shifts (US/UK/AU Timings)
Experience: 0–3 Years
Salary: Competitive + Performance Bonus

* About the Role:

Are you passionate about helping people and solving problems? Do you have excellent communication skills and a desire to work in a global environment? We are looking for energetic, customer-focused individuals to join our International Customer Support team!

*Key Responsibilities:

  • Handle customer inquiries via phone, email, or chat in a professional and timely manner
  • Resolve customer issues effectively while ensuring customer satisfaction
  • Maintain knowledge of our products/services to provide accurate information
  • Collaborate with internal teams to escalate and resolve complex queries
  • Keep records of customer interactions and update CRM tools accordingly

* You’re a Great Fit If You Have:

  • Excellent spoken and written English communication skills
  • A passion for customer service and problem-solving
  • Willingness to work in international time zones (US/UK/AU)
  • Basic computer and typing skills
  • Prior BPO or international voice/chat experience (preferred, not mandatory)

* Education:
Minimum: HSC / Graduate in any stream

* What We Offer:

  • Competitive salary & shift allowances
  • Work-from-home opportunities (role-dependent)
  • Paid training and career development programs
  • A diverse, inclusive, and dynamic work culture
  • Global exposure and growth opportunities

* Ready to Make a Global Impact?

Apply now with your updated resume!
* Email: [email protected]

Job Types: Full-time, Permanent, Fresher

Pay: ₹18,000.00 - ₹41,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Language:

  • English (Required)
  • Hindi (Preferred)

Work Location: In person

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