Customer Service Representative

As a Customer Service Representative, your role will involve handling customer inquiries, resolving issues, providing information about services, and ensuring a high level of customer satisfaction. Your daily tasks will include responding to phone calls and emails, updating customer accounts, and coordinating with various departments to address customer needs efficiently. Key Responsibilities: - Responding to customer inquiries via phone and email - Resolving customer issues in a timely manner - Providing information about company services - Updating and maintaining customer accounts - Collaborating with team members and other departments Qualifications: - Excellent verbal and written communication skills - Strong problem-solving abilities and attention to detail - Proficiency in using customer service software and managing customer accounts - Ability to work collaboratively with team members and other departments - Basic computer skills and familiarity with MS Office applications - High school diploma or equivalent; Bachelor's degree in a related field is a plus - Previous customer service experience is beneficial but not required,