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Customer Service Representative - Manufacturing

Customer Service Representative - Manufacturing

WIDIA

80 years

0 Lacs

Bangalore Urban Karnataka India

Posted:1 day ago| Platform:

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Skills Required

service manufacturing technology tooling engineering transportation efficiency twitter zones support quoting pricing management communication processing sap

Work Mode

On-site

Job Type

Full Time

Job Description

About Kennametal

With over 80 years as an industrial technology leader, Kennametal Inc. delivers productivity to customers through materials science, tooling and wear-resistant solutions. Customers across aerospace and defense, earthworks, energy, general engineering and transportation turn to Kennametal to help them manufacture with precision and efficiency. Every day approximately 8,700 employees are helping customers in nearly 100 countries stay competitive. Kennametal generated $2.1 billion in revenues in fiscal 2023. Learn more at www.kennametal.com. Follow @Kennametal: Twitter, Instagram, Facebook, LinkedIn and YouTube.

Customer Service Representative – Manufacturing

Location - Office in Home within Pacific or Mountain time zones preferred

Hours - 10:00 am - 7:00 pm Eastern Time Zone Monday - Frida

This position is responsible for promoting outstanding customer service daily. They are also providing front line support for customer order enter, order expediting, quoting, returning, pricing and availability.

Key Job Responsibilities

Secure and enter customer orders quickly and accurately
Create new customer masters as required
Expedite existing orders in response to customer and sales inquiry
Maintain working knowledge of existing and new products and services
Create and maintain Contact Management System profiles as information is made available.
Maintains proactive communication with customers in regard to order status
Efficient and accurate processing of customer orders, inquires, delivery, service, etc.

Qualifications

HS diploma or equivalent (Bachelors degree preferred)
1-3 Years experience
Experience in manufacturing preferred
Experience with SAP preferred

Equal Opportunity Employer

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Customer Service Representative - Manufacturing