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Customer Service Representative

0 - 4 years

3 - 5 Lacs

Posted:18 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Responsibilities / Authorities Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool • Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes • Walk customers/ Provide navigational support on self service portal • Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines Knowledge & Skill Requirement Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer Prior international BPO work experience preferred Working Hours: • Shift will be in any of United States of America time zones • Open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun) Interested Candidate Kindly Contact: HR Sahil Contact No.- 89040 79035

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JoulestoWatts
JoulestoWatts

Renewable Energy

Eco City

50 Employees

65 Jobs

    Key People

  • Alice Green

    CEO
  • Bob Smith

    CTO

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