CKYC Customer Support Executive Job description: 1. To resolve queries of institutions and investors regarding CKYC processes and applications – to handle queries on emails and calls within stipulated TAT. 2. To follow up with institutions to make necessary amendments to records. 3. To enter the details of every interaction in the system 4. Liaise with business and IT support teams to ensure queries are resolved or appropriately escalated. 5. To capture suggestions received from institutions during query handling and convey the same to Business teams. 6. Helpdesk work timings are 08:00 am to 08:00 pm Monday to Saturday. Shifts from 08:00 am to 05:00 pm 09:00 am to 06:00 pm 10:00 am to 7:00 pm 11:00 am to 08:00 pm Eligibility criteria 1. Positive and healthy attitude towards work 2. Candidate should be a graduate in any discipline 3. Excellent communication skills, spoken and written 4. Fluency in English, and Hindi. Additional languages known would be an added advantage 5. Pleasant tone and pace of speech 6. Prior experience in BPO/Call Center/Helpdesk of any nature 7. Proficient in handling multiple computer applications at the same time. 8. Basic knowledge of Windows OS 9. Knowledge of MS Office Tools is an added advantage Salary:- 20K to 25K In Hand Only Immediate Joiner Apply Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Leave encashment Paid sick time Provident Fund Schedule: Day shift Rotational shift Supplemental Pay: Performance bonus Language: English (Preferred) Hindi (Preferred) Work Location: In person Application Deadline: 15/04/2025
Job description: 1. To resolve queries of institutions and investors regarding CKYC processes and applications, to handle queries on emails and calls within the stipulated TAT. 2. To follow up with institutions to make necessary amendments to records. 3. To enter the details of every interaction in the system 4. Liaise with business and IT support teams to ensure queries are resolved or appropriately escalated. 5. To capture suggestions received from institutions during query handling and convey the same to the Business teams. 6. Helpdesk working hours are 8:00 am to 8:00 pm, Monday to Saturday. Shifts from 08:00 am to 05:00 pm 09:00 am to 06:00 pm 10:00 am to 7:00 pm 11:00 am to 08:00 pm Eligibility criteria 1. Positive and healthy attitude towards work 2. Candidate should be a graduate in any discipline 3. Excellent communication skills, spoken and written 4. Fluency in English and Hindi. Additional languages known would be an added advantage 5. Pleasant tone and pace of speech 6. Prior experience in BPO/Call Centre/Helpdesk of any nature 7. Proficient in handling multiple computer applications at the same time. 8. Basic knowledge of Windows OS 9. Knowledge of MS Office Tools is an added advantage Only Immediate Joiners Apply Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Leave encashment Paid sick time Provident Fund Schedule: Day shift Rotational shift Supplemental Pay Performance bonus Language: English (Preferred) Hindi (Preferred) Work Location: In person Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Leave encashment Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Language: English (Preferred) Hindi (Preferred) Work Location: In person Speak with the employer +91 8291311519 Application Deadline: 01/07/2025 Expected Start Date: 01/07/2025
Job description: 1. To resolve queries of institutions and investors regarding CKYC processes and applications, to handle queries on emails and calls within the stipulated TAT. 2. To follow up with institutions to make necessary amendments to records. 3. To enter the details of every interaction in the system 4. Liaise with business and IT support teams to ensure queries are resolved or appropriately escalated. 5. To capture suggestions received from institutions during query handling and convey the same to the Business teams. 6. Helpdesk working hours are 8:00 am to 8:00 pm, Monday to Saturday. Shifts from 08:00 am to 05:00 pm 09:00 am to 06:00 pm 10:00 am to 7:00 pm 11:00 am to 08:00 pm Eligibility criteria 1. Positive and healthy attitude towards work 2. Candidate should be a graduate in any discipline 3. Excellent communication skills, spoken and written 4. Fluency in English and Hindi. Additional languages known would be an added advantage 5. Pleasant tone and pace of speech 6. Prior experience in BPO/Call Centre/Helpdesk of any nature 7. Proficient in handling multiple computer applications at the same time. 8. Basic knowledge of Windows OS 9. Knowledge of MS Office Tools is an added advantage Only Immediate Joiners Apply Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Leave encashment Paid sick time Provident Fund Schedule: Day shift Rotational shift Supplemental Pay Performance bonus Language: English (Preferred) Hindi (Preferred) Work Location: In person Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Leave encashment Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Language: English (Preferred) Hindi (Preferred) Work Location: In person Speak with the employer +91 8291311519 Application Deadline: 01/07/2025 Expected Start Date: 01/07/2025
Job description: 1. To resolve queries of institutions and investors regarding CKYC processes and applications, to handle queries on emails and calls within the stipulated TAT. 2. To follow up with institutions to make necessary amendments to records. 3. To enter the details of every interaction in the system 4. Liaise with business and IT support teams to ensure queries are resolved or appropriately escalated. 5. To capture suggestions received from institutions during query handling and convey the same to the Business teams. 6. Helpdesk working hours are 8:00 am to 8:00 pm, Monday to Saturday. Shifts from 08:00 am to 05:00 pm 09:00 am to 06:00 pm 10:00 am to 7:00 pm 11:00 am to 08:00 pm Eligibility criteria 1. Positive and healthy attitude towards work 2. Candidate should be a graduate in any discipline 3. Excellent communication skills, spoken and written 4. Fluency in English and Hindi. Additional languages known would be an added advantage 5. Pleasant tone and pace of speech 6. Prior experience in BPO/Call Centre/Helpdesk of any nature 7. Proficient in handling multiple computer applications at the same time. 8. Basic knowledge of Windows OS 9. Knowledge of MS Office Tools is an added advantage Only Immediate Joiners Apply Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Language: Hindi (Preferred) English (Preferred) Work Location: In person Speak with the employer +91 8291311519 Expected Start Date: 31/07/2025
Job description: Investor Onboarding:- To assist with documentation for onboarding investors. Vetting, compilation, archiving of documents - hard + soft copies. To coordinate with Fund RTAs for verification. To prepare for the onboarding of investors as per the process. To generate and coordinate MIS for Investor onboarding. To set up and upload investor KYC. Investor Servicing:- To ensure various statements/reports/records are saved/stored in readiness for sharing with investors. To share statements/reports, etc. with investors upon request as per pre-defined TAT, using defined templates. To help build a document repository on the investor portal To generate basic statements and data points using the accounting system. To coordinate with outsourced service provider teams for various requirements. Document management for various investor requests. Data Collation & Management:- To build a data repository of transaction data across Blume Funds - in Excel. To feed data into the portfolio data system being set up and act as the first level of check for the data input. Ongoing maintenance and updating of transaction data. To maintain and calculate IRR using accounting data as per the established process. To work on ad-hoc data requirements for internal as well as external stakeholders. To maintain portfolio data on a monthly/quarterly frequency. Job Types: Regular / Permanent, Full-time Schedule: Day shift Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Paid sick time Provident Fund Work Location: In person
Job description: Investor Onboarding:- To assist with documentation for onboarding investors. Vetting, compilation, archiving of documents - hard + soft copies. To coordinate with Fund RTAs for verification. To prepare for the onboarding of investors as per the process. To generate and coordinate MIS for Investor onboarding. To set up and upload investor KYC. Investor Servicing:- To ensure various statements/reports/records are saved/stored in readiness for sharing with investors. To share statements/reports, etc. with investors upon request as per pre-defined TAT, using defined templates. To help build a document repository on the investor portal To generate basic statements and data points using the accounting system. To coordinate with outsourced service provider teams for various requirements. Document management for various investor requests. Data Collation & Management:- To build a data repository of transaction data across Blume Funds - in Excel. To feed data into the portfolio data system being set up and act as the first level of check for the data input. Ongoing maintenance and updating of transaction data. To maintain and calculate IRR using accounting data as per the established process. To work on ad-hoc data requirements for internal as well as external stakeholders. To maintain portfolio data on a monthly/quarterly frequency. Job Types: Regular / Permanent, Full-time Schedule: Day shift Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Paid sick time Provident Fund Work Location: In person