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Customer Service Representative - International Process

Customer Service Representative - International Process

Linchpin Technologies

0 - 4 years

0 - 4 Lacs

Thane Maharashtra India

Posted:1 month ago| Platform: Foundit logo

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Skills Required

International call handling CRM Tools Chat Process Email Handling Customer service metrics Data recording systems

Work Mode

On-site

Job Type

Full Time

Job Description

We are hiring Customer Service Representatives for our International Process. The role involves engaging with customers across global markets to resolve queries, provide product or service information, and deliver a seamless support experience while meeting quality benchmarks. Key Responsibilities: Manage customer interactions across voice or non-voice platforms Deliver accurate solutions with clarity and professionalism Maintain detailed records of each interaction in the system Adhere to international communication standards Achieve performance targets while ensuring customer satisfaction Candidate Profile: Excellent command over English language Ability to handle customer concerns with patience and confidence Comfortable working with global customers Undergraduate or Graduate candidates eligible Freshers or experienced professionals welcome Immediate joiners preferred

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Customer Service Representative - International Process