Posted:3 weeks ago|
Platform:
On-site
Full Time
Openings for customer service representatives
Qualification: Graduate
Experience: One year or above in US/UK/Australian/Canadian { voice / chat process }
Candidates who have worked as receptionist / visa counsellor / customer service of bank & are fluent in English can also apply
Shift: 24/7 { rotational shifts }
Week off: Two rotational
Cab: One end in odd hours within the radius of 23 kms
Location: Bangalore
*Solving the queries of customers on inbound calls.
*Helping the customers with existing issues.
*Upselling of services to the customers.
*Being polite with the customers.
*Handling the team, in the absence of team manager.
*Mentoring & handling the bottom performers or average performers of the team.
*Training new joiners.
IMPLEO CONSULTING
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