Customer Service Representative

Job Summary

We’re looking for an organized and driven Customer Service Representative to join our growing team at our company. We’re an energetic company and are looking for a passionate individual to join our organization and revitalize our new process. The Associate will utilize multiple applications and resources to determine customer requirements, and resolution to bring more organization to our day-to-day business.

Role and Responsibilities:

• Validating the data by business requests
• Entering the data in the software tool
• Analyzing and Creating the work order based on the guidelines provided for different accounts
• Providing backend support to the Onsite team

Key Skills Required

• Fast Typing Speed
• Basic Software Knowledge
• Excellent Verbal and Written Communication Skills - English Mandatory
• Attention to Detail
• The Ability to Operate Standard Office Equipment
• Organizational and Time-management Skills
• Basic Research and Data Collection Skills
• Accuracy
• Teamwork Skills
• Quick Grasping
• Interest to Learn new tools
• Quick Grasping of the new process and able to handle day to day business requests.

Qualifications and Education Requirements

• B.com/BBA/BBM with 0 to 2 Years of Industry Experience Preferred Skills MS Office, Good Typing Additional requirements. Btech graduates are not preferred.
• Exceptional service skills and the ability to work in a high-volume environment
• Willing to work Night Shift, and overtime as needed.
• Intermediate PC skills required (Microsoft Word/Outlook/etc.), and the ability to type a minimum of 40 WPM.
• Ability to work in a team environment, follow procedures, adapt to change, and desire for continuous learning through cross-training.
• Exemplary attendance is required.
• Other duties as assigned by the supervisor.

Job Type: Full-time

Pay: ₹18,000 - ₹ 20,000.00 per month

Schedule:

• Night shift

Location:

• Bangalore, Karnataka (Required)

Work Location: In person

Job Types: Full-time, Fresher

Pay: Up to ₹18,000.00 per month

Benefits:

• Health insurance

Schedule:

• Night shift

Location:

• Bangalore, Karnataka (Required)

Work Location: In person