Customer Service Representative

Role Overview: As a Customer Service Representative at Four Star Consultancy Services located in Gurugram, you will be responsible for handling day-to-day customer interactions, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. Your role will involve responding to customer inquiries, resolving issues, maintaining records of customer interactions, and collaborating with other departments to improve service quality. Key Responsibilities: - Respond to customer inquiries promptly and professionally - Resolve customer issues in a timely and satisfactory manner - Maintain accurate records of customer interactions and transactions - Collaborate with other departments to enhance overall service quality Qualification Required: - Must have Customer Service, Customer Support, and Customer Satisfaction skills - Experience in handling Customer Service Representatives is preferred - Strong focus on enhancing Customer Experience - Excellent communication and problem-solving abilities - Ability to work efficiently on-site in a fast-paced environment - Previous experience in a similar role is a plus - Graduation is mandatory for this position Role Overview: As a Customer Service Representative at Four Star Consultancy Services located in Gurugram, you will be responsible for handling day-to-day customer interactions, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. Your role will involve responding to customer inquiries, resolving issues, maintaining records of customer interactions, and collaborating with other departments to improve service quality. Key Responsibilities: - Respond to customer inquiries promptly and professionally - Resolve customer issues in a timely and satisfactory manner - Maintain accurate records of customer interactions and transactions - Collaborate with other departments to enhance overall service quality Qualification Required: - Must have Customer Service, Customer Support, and Customer Satisfaction skills - Experience in handling Customer Service Representatives is preferred - Strong focus on enhancing Customer Experience - Excellent communication and problem-solving abilities - Ability to work efficiently on-site in a fast-paced environment - Previous experience in a similar role is a plus - Graduation is mandatory for this position