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DHI Consultancy
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Customer Service Representative

Customer Service Representative

DHI Consultancy

0 - 3 years

|

2 Lacs

Posted:14 hours ago| Platform:

Apply

Skills Required

communication skills convincing power positive attitude

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Make outbound calls to prospective customers to promote and sell health insurance policies under the Star Health Insurance portfolio.
Understand customer requirements and recommend suitable plans.
Clearly explain policy features, benefits, premiums, and terms & conditions.
Handle queries, objections, and concerns effectively to close the sale.
Maintain accurate records of customer interactions and update CRM systems.
Meet daily/weekly/monthly sales targets as set by the team leader or manager.
Provide excellent customer service to ensure a high conversion and satisfaction rate.

Preferred candidate profile

Language: Must be fluent in Malayalam (spoken & understanding).
Experience: Freshers & candidates with tele sales/customer service experience are welcome.
Good communication and persuasion skills.
Positive attitude, confidence, and the ability to work in a sales-targeted environment.
Basic computer knowledge for handling CRM tools and data entry.

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DHI Consultancy

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