Customer Service Representative

BIG Language Solutions

1 - 5 years

0 Lacs

noida uttar pradesh

Posted:1 day ago| Platform: Shine logo

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Skills Required

verbal communication written communication interpersonal skills excellent phone etiquette multitasking organizational skills

Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Service Representative in our organization, you will be part of the US Shift team located in Sector 98, Noida. We are looking for immediate joiners, and your date of joining will be on 11th August, 2025. You will be responsible for handling an International Voice Process and providing exceptional service to our customers. Your main responsibility will be to communicate effectively with customers through phone calls, emails, and chat. You will be expected to provide accurate and timely information regarding our products, pricing, and availability. Collaborating with internal departments to address and fulfill customer needs will also be a key aspect of your role. Additionally, you will be required to perform data entry tasks on various platforms to maintain records and update information. To excel in this role, you should have a minimum of 1-3 years of work experience in the US. Excellent phone etiquette, as well as strong verbal, written, and interpersonal communication skills, are essential for this position. The ability to multitask, stay organized, and prioritize your workload will also be crucial to succeed in this role. If you are someone who enjoys engaging with people, resolving issues proactively, and working in a dynamic customer service environment, we encourage you to apply for this position and be part of our dedicated team.,

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BIG Language Solutions

Technology / Language Processing

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Customer Service Representative