Customer Service Representative

Job Description

Job Title: Customer Service Representative Location: Siruseri, Chennai Workplace type: Onsite Employment Type: Full-time Company: Ayur.AI About Ayur.AI Ayur.AI is transforming personalized health and wellness through AI-powered Ayurveda solutions. Our platform provides users with tailored recommendations based on their unique body composition and lifestyle. We are looking for a Customer Representative to join our team and provide exceptional support to our users. Job Responsibilities Handle customer inquiries via chat, email, and phone. Assist users in understanding and utilizing Ayur.AI’s services effectively. Provide personalized guidance based on Ayurveda principles. Resolve customer complaints and escalate issues when necessary. Maintain accurate records of customer interactions. Collaborate with internal teams to improve user experience. Gather customer feedback to enhance Ayur.AI’s services. Requirements Bachelor’s degree or equivalent experience in customer support. Strong communication skills in English; additional languages are a plus. Experience in customer service or support roles. Interest in Ayurveda, health, and wellness (preferred but not required). Basic technical skills to navigate support tools and platforms. Strong problem-solving skills, patience, and the ability to handle customer concerns effectively. If you are passionate about helping people and eager to be part of a growing organization, we encourage you to apply. Job Type: Full-time Pay: ₹9,363.68 - ₹30,000.00 per month Schedule: Day shift Language: English (Preferred) Hindi (Preferred) Work Location: In person