Customer Service Representative

1 - 5 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: The ideal candidate is someone who enjoys engaging with customers and is proactive in resolving issues. As a part of the team, you will play a crucial role in turning customers into enthusiastic advocates of the company. Key Responsibilities: - Communicate effectively with customers through phone calls, emails, and chat - Offer informed solutions to inquiries regarding products, pricing, and availability - Collaborate with internal departments to address customer requirements - Perform data entry tasks on various platforms Qualifications: - Possess 1 to 3 years of relevant work experience - Demonstrate excellent phone etiquette, as well as strong verbal, written, and interpersonal communication skills - Capable of multitasking, organizing tasks, and setting priorities effectively Additional Company Details: After completing the training, the position offers the flexibility of working from home. For further inquiries or to apply for the position, please reach out to the following HR contacts: - Harshitha: 7848820045 - Anjum: 7795311458 - Kim: 7829423175 - Aishwarya: 7795311104,

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Alorica

IT Services and IT Consulting

Irvine CA

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