Customer Service Rep

7 Sense Outsourcing Services

0 - 31 years

2 Lacs

Jodhpur Village, Ahmedabad

Posted:1 week ago| Platform: Apna logo

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Skills Required

service communication resolve training support code

Work Mode

On-site

Job Type

Full Time

Job Description

International BPO (UK Voice Process ) Job Title : Client Service Representative/Customer Service Representative Location : Ahmedabad Shift Timings :9:30 PM-6:30AM (6 Days in a week & 1 day will be week off) Job Overview: * In this role, you’ll answer incoming calls. *You’ll be responsible for handling inquiries, resolving issues, and providing accurate information about our products and services. *The role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment aligned with UK business hours. * Strong communication skills, fluency in English, and a customer-first mindset are essential for this role. Key Responsibilities: *Answer customer calls quickly and professionally. *Resolve customer complaints calmly and escalate issues when needed. *Maintain high levels of customer satisfaction and adhere to quality standards. What We’re Looking For: *English is Must. *Minimum qualification: 12th Pass or above *Strong communication and interpersonal skills *Excellent problem-solving abilities. *Previous International Call Center Expierence if not person with good communication skills in English can also apply Perks & Benefits *Paid training and ongoing support. *Overtime Pay *Food/Meals *Relaxed dress code (professional but casual)

More Jobs at 7 Sense Outsourcing Services

Customer Service Rep

Jodhpur Village, Ahmedabad

Experience: Not specified

INR 2 - 2 Lacs

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Customer Service Rep