Customer Service Officer

As a CSO Front Desk Executive at SANSKARA, you will play a crucial role as the initial interface for our esteemed patients. Your responsibilities will include managing front desk operations, scheduling appointments, and maintaining seamless communication with the Head Office to ensure efficient service delivery. At SANSKARA, we are driven by an unwavering commitment to excellence in the Healthcare & Service industry. Our dedication to providing exceptional care to our patients in the field of Audiology sets us apart as a trailblazing force. By delivering cutting-edge hearing devices and unparalleled pre- and post-sales services, we aim to enhance the quality of life for our patients. As a Front Desk Executive, your primary responsibilities will involve managing patient walk-ins, scheduling and following up on appointments, tracking hearing aid product requests, and coordinating with the Head Office Operations Team to ensure a smooth service experience. You will also be required to maintain records and data using Excel and computer systems to facilitate efficient operations. To excel in this role, you should possess basic to intermediate knowledge of Excel and computer systems, along with excellent communication and interpersonal skills. While prior experience in healthcare or front desk roles is preferred, we welcome individuals who are passionate about making a difference in the lives of others to join our dedicated team at SANSKARA. If you are a proactive, well-spoken individual who shares our commitment to exceptional patient care and service delivery, we invite you to be a part of our journey towards excellence. Join us at SANSKARA and contribute to our mission of transforming lives through innovative audiological solutions.,