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Customer Service Officer

Customer Service Officer

ixamBee

1 - 5 years

0 Lacs

noida uttar pradesh

Posted:20 hours ago| Platform: Shine logo

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Skills Required

customer service quality assurance product knowledge communication skills english proficiency

Work Mode

On-site

Job Type

Full Time

Job Description

You will be working in a Customer Support Role for an International Process named Travel Club India with ixamBee on behalf of iEnergiser. As a conglomerate of sought-after solutions in the digital landscape, we provide global tech-solutions to help businesses reimagine their scope. Our focus is on digitally transforming businesses through Customer Management and Custom Content Development Services to enhance customer contacts and increase profits. Your responsibilities will include overseeing the customer service process, resolving customer complaints, conducting quality assurance surveys, possessing excellent product knowledge, establishing positive rapport with clients, and ensuring customers have a desirable experience. It is essential to have a Graduate degree with 1 year of voice experience in the Travel Process, good communication and thought process, excellent communication skills, fluency in English, and the ability to work from the office. The shift timings are 5 days a week for males from 6 am to 12 am (9-hour shift) and for females from 6 am to 8 pm (9-hour shift). The job location is in Noida at A 37, Gate No 01, Sector 60, Noida - 201301. This is a Full-Time job with a remuneration of 3.96 - 4.80 Lakhs (In hand). The job type is Full-time and Permanent with both Day and Rotational shifts. Performance bonus is provided. You must be willing to commute or relocate to Noida, Uttar Pradesh before starting work. Proficiency in English is preferred, and work will be conducted in person at the specified location.,

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Customer Service Officer