Customer Service Officer

0 years

1 - 2 Lacs

Posted:4 days ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

  • Handle incoming calls, emails, and walk-in queries
  • Provide information about job openings, interview processes, and documentation
  • Coordinate with candidates and clients for interviews and follow-ups
  • Maintain candidate and client records accurately
  • Assist in onboarding and basic documentation process
  • Resolve queries professionally and ensure customer satisfaction
  • Support the operations and recruitment team as required

Eligibility Criteria:

  • Graduate / Undergraduate (any discipline)
  • Freshers and experienced candidates can apply
  • Good communication skills in Hindi and basic English
  • Basic computer knowledge (MS Office, email, data entry)
  • Polite, professional, and customer-focused approach

Required Skills:

  • Communication and coordination skills
  • Customer handling ability
  • Basic documentation knowledge
  • Time management and follow-up skills

Job Types: Full-time, Fresher

Pay: ₹14,000.00 - ₹17,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Food provided

Work Location: In person

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