Receptionist/Administrator

As the Receptionist / Administrative Assistant, you will be the initial point of contact for clients and visitors, ensuring a professional and welcoming atmosphere at the branch or corporate office. Your responsibilities will include: - Greeting and assisting clients, visitors, and vendors courteously and professionally. - Managing incoming calls, emails, and correspondence while directing inquiries to the appropriate departments. - Maintaining visitor logs and ensuring compliance with security and confidentiality procedures. - Scheduling appointments and coordinating meetings for management and staff. - Handling mail distribution, courier services, and office supply management. - Assisting in preparing reports, memos, and documentation as needed. - Supporting account opening, client documentation, and filing processes in line with bank policies. - Maintaining records, databases, and filing systems both electronically and physically. - Providing administrative assistance for events, audits, and internal communications. - Coordinating with HR, Finance, and IT teams for basic office and system support. - Upholding the bank's brand image and ensuring a professional front-office environment. Qualifications & Requirements: - Education: Diploma or Bachelor's degree in Business Administration, Finance, or a related field. - Experience: Minimum of 3 years of experience as a receptionist, administrative assistant, or in a customer service role (banking or financial services experience preferred). - Skills required: - Excellent communication and interpersonal skills. - Strong organizational and multitasking abilities. - Proficiency in MS Office Suite (Word, Excel, Outlook, PowerPoint). - Knowledge of basic banking operations and confidentiality standards. - Professional appearance and demeanor. - Attention to detail and accuracy in documentation. Key Competencies: - Customer focus and service orientation. - Professionalism and integrity. - Team collaboration. - Time management and initiative. - Adaptability in a fast-paced, regulated environment. Working Conditions: - This is an office-based role within a banking branch or corporate office. - Standard working hours with occasional extended hours during audit or reporting periods. Benefits: - Health insurance - Provident Fund Please note that this job is full-time and open to freshers.,