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Customer Service

Customer Service

Job Basket

1 - 6 years

4 - 7 Lacs

mumbai navi mumbai mumbai (all areas)

Posted:1 day ago| Platform:

Apply

Skills Required

international voice process bpo customer relationship customer support voice process customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are hiring a Customer Service / Loan Servicing Associate for the Mumbai location.

Company:

Key Responsibilities:

Handle loan-related customer inquiries via call
Follow up on payment commitments
Log borrower interactions in the system
Provide solutions to resolve delinquency

Required Skills:

Excellent communication and customer service skills
Fluent in English
Flexible to work US timings

Salary & Benefits:

Associate (6 months - 2 yrs): Max 4.8 LPA (Take-home 33,000 + incentives)
Sr. Associate (25 yrs): Max 6.3 LPA (Take-home 45,000 + incentives)
Lead Associate (5+ yrs): Max 7.4 LPA (Take-home 53,000 + incentives)
5 days working
Free pick & drop within 35 km

Interview Process:

1 screening call + 2 virtual rounds

How to Apply:

Best Regards,

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