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HIRD Services Pvt ltd
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Customer Service

Customer Service

HIRD Services Pvt ltd

2 - 6 years

0 Lacs

haryana

Posted:1 day ago| Platform: Shine logo

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Skills Required

analysis interpretation research formulation resolution client plan provisions product processing guidelines sla metrics benefit processes adhoc reports

Work Mode

On-site

Job Type

Full Time

Job Description

You should have a strong understanding of client plan provisions, products, processing guidelines, and SLA metrics. You must be capable of manually performing Benefit processes and handling complex tasks/calculations that require in-depth plan knowledge, analysis, and interpretation. Your responsibilities will include researching complex Benefits issues, formulating resolutions/recommendations by analyzing fact patterns, and applying plan provisions and best practices. It is crucial to resolve tasks within specified due dates and ensure that the process is thoroughly documented. Additionally, you will be required to create adhoc reports as needed to support client service delivery functions. This is a Full-time position with Provident Fund benefits. The work schedule includes Evening and US shifts, and the work location is In-person. If you are interested in this opportunity, please reach out to the employer at +91 6388795583.,

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