Customer Support Executive – Australian Inbound Vehicle Insurance Process Location: Work from Home Work Schedule: 6 Days a Week (Australian Timings) About the Role We are a car rental and vehicle insurance company based in Victoria, Australia. We are looking for enthusiastic and customer-focused professionals to join our inbound support team. You will be responsible for handling incoming calls, resolving customer queries, providing insurance-related assistance, and offering basic guidance about vehicles (Electric, Hybrid, Petrol, and Diesel). Key Responsibilities: Handle inbound calls from Australian customers regarding vehicle rentals and insurance. Provide accurate information on rental policies, coverage, and claims processes. Assist customers in understanding vehicle types (Electric, Hybrid, Petrol, Diesel) and guide them in choosing suitable options. Record customer details, complaints, and resolutions in the system. Escalate unresolved queries to the concerned department. Deliver professional, polite, and customer-centric communication at all times. Requirements: Prior experience in customer support/inbound process preferred (BPO/Insurance/Car rental background is a plus). Basic knowledge of different vehicle types (Electric, Hybrid, Petrol, Diesel). Excellent verbal and written communication skills in English. Ability to work in Australian time zones. Laptop/desktop with a stable internet connection (mandatory). Strong problem-solving skills and attention to detail. Ability to work independently from home in a professional setup. Work Details: Type: Full-time, Work from Home Days: 6 days a week Timings: Australian business hours (shift-based as per requirement) Why Join Us? Opportunity to work with an international Australian car rental & insurance company. Work-from-home flexibility with global client exposure. Supportive and growth-oriented environment. Job Types: Full-time, Permanent Pay: ₹22,000.48 - ₹25,000.88 per month Benefits: Paid time off Work from home Language: Hindi (Preferred) English (Required) Work Location: Remote
Customer Support Executive – Australian Inbound Vehicle Insurance Process Location: Work from Home Work Schedule: 6 Days a Week (Australian Timings) About the Role We are a car rental and vehicle insurance company based in Victoria, Australia. We are looking for enthusiastic and customer-focused professionals to join our inbound support team. You will be responsible for handling incoming calls, resolving customer queries, providing insurance-related assistance, and offering basic guidance about vehicles (Electric, Hybrid, Petrol, and Diesel). Key Responsibilities: Handle inbound calls from Australian customers regarding vehicle rentals and insurance. Provide accurate information on rental policies, coverage, and claims processes. Assist customers in understanding vehicle types (Electric, Hybrid, Petrol, Diesel) and guide them in choosing suitable options. Record customer details, complaints, and resolutions in the system. Escalate unresolved queries to the concerned department. Deliver professional, polite, and customer-centric communication at all times. Requirements: Prior experience in customer support/inbound process preferred (BPO/Insurance/Car rental background is a plus). Basic knowledge of different vehicle types (Electric, Hybrid, Petrol, Diesel). Excellent verbal and written communication skills in English. Ability to work in Australian time zones. Laptop/desktop with a stable internet connection (mandatory). Strong problem-solving skills and attention to detail. Ability to work independently from home in a professional setup. Work Details: Type: Full-time, Work from Home Days: 6 days a week Timings: Australian business hours (shift-based as per requirement) Why Join Us? Opportunity to work with an international Australian car rental & insurance company. Work-from-home flexibility with global client exposure. Supportive and growth-oriented environment. Job Types: Full-time, Permanent Pay: ₹22,000.48 - ₹25,000.88 per month Benefits: Paid time off Work from home Language: Hindi (Preferred) English (Required) Work Location: Remote
Customer Support Executive – Inbound Process (Australian Vehicle Insurance) Work Mode: Work from Home Location: Panchkula (Remote) Note: Please go through the requirements carefully before applying. Candidates without prior international calling experience will not be considered. About Us: We are an Australian vehicle insurance and car rental company based in Victoria, providing a wide range of rental cars to customers. We are looking for experienced professionals to join our inbound support team. Job Responsibilities: Handle inbound calls from Australian customers regarding vehicle insurance and car rental services. Provide accurate information and support related to car types (Petrol, Diesel, Hybrid, Electric, Sedan, SUV). Resolve customer queries with professionalism and empathy. Excel knowledge as we also deal with legal matters Maintain records of customer interactions and prepare reports as required. Work in alignment with Australian work culture and customer expectations. Requirements: Mandatory: Previous international calling experience (Inbound/Customer Support). Not open to freshers. Basic knowledge of different types of cars (Petrol, Diesel, Hybrid, Electric, Sedan, SUV). Excellent communication skills in English (verbal and written). Ability to handle Australian customers confidently and professionally. Laptop/desktop with a stable high-speed internet connection . Comfortable with early morning rotational shifts (as per Australian timings). Availability for 6 days a week work schedule. What We Offer: Work from Home flexibility. Opportunity to work with an Australian company and gain international exposure. Supportive and professional work environment. Job Types: Full-time, Permanent Pay: ₹22,014.99 - ₹26,000.72 per month Benefits: Flexible schedule Paid sick time Paid time off Work from home Work Location: Remote
Customer Support Executive – Inbound Process (Australian Vehicle Insurance) Work Mode: Work from Home Location: Panchkula (Remote) Note: Please go through the requirements carefully before applying. Candidates without prior international calling experience will not be considered. About Us: We are an Australian vehicle insurance and car rental company based in Victoria, providing a wide range of rental cars to customers. We are looking for experienced professionals to join our inbound support team. Job Responsibilities: Handle inbound calls from Australian customers regarding vehicle insurance and car rental services. Provide accurate information and support related to car types (Petrol, Diesel, Hybrid, Electric, Sedan, SUV). Resolve customer queries with professionalism and empathy. Excel knowledge as we also deal with legal matters Maintain records of customer interactions and prepare reports as required. Work in alignment with Australian work culture and customer expectations. Requirements: Mandatory: Previous international calling experience (Inbound/Customer Support). Not open to freshers. Basic knowledge of different types of cars (Petrol, Diesel, Hybrid, Electric, Sedan, SUV). Excellent communication skills in English (verbal and written). Ability to handle Australian customers confidently and professionally. Laptop/desktop with a stable high-speed internet connection . Comfortable with early morning rotational shifts (as per Australian timings). Availability for 6 days a week work schedule. What We Offer: Work from Home flexibility. Opportunity to work with an Australian company and gain international exposure. Supportive and professional work environment. Job Types: Full-time, Permanent Pay: ₹22,014.99 - ₹26,000.72 per month Benefits: Flexible schedule Paid sick time Paid time off Work from home Work Location: Remote
As a Customer Support Executive for Legal Processes in Australian Vehicle Insurance, you will be responsible for providing detailed legal support, handling documentation, and facilitating client communication for our Australian clients. Your role will involve working extensively on Excel for data analysis, report preparation, and paperwork handling. You must possess strong skills in Excel, attention to detail, and the ability to manage legal queries and complaints professionally. Your key responsibilities will include handling inbound calls from Australian clients, addressing legal queries and complaints, preparing and maintaining legal documents and assessment reports, and ensuring accuracy in paperwork and documentation. Effective communication over phone and email, collaboration with internal teams to resolve client concerns, and maintaining confidentiality and compliance with company policies and Australian legal standards are crucial aspects of this role. The ideal candidate should have proven experience in customer support, preferably in insurance or legal processes, along with strong skills in MS Excel and document/report preparation. A good grasp of numbers, logical thinking, preparation of assessment reports, and excellent written and verbal communication skills in English (neutral/accent-understandable for Australian clients) are essential. The ability to work independently in a remote environment with a stable internet connection and a laptop/desktop is mandatory. In return, we offer you the opportunity to work with a leading Australian Vehicle Insurance provider, a fixed 5-day working schedule aligned with Australian business hours, work-from-home flexibility, a professional and supportive team, a competitive salary package, and growth opportunities. This is a full-time, permanent position with benefits including paid time off and the convenience of working from home.,