PAV SOLUTIONS PVT LTD

15 Job openings at PAV SOLUTIONS PVT LTD
Customer Care Executive mohali, punjab 0 years INR 2.64 - 0.00576 Lacs P.A. Remote Full Time

Customer Support Executive – Australian Inbound Vehicle Insurance Process Location: Work from Home Work Schedule: 6 Days a Week (Australian Timings) About the Role We are a car rental and vehicle insurance company based in Victoria, Australia. We are looking for enthusiastic and customer-focused professionals to join our inbound support team. You will be responsible for handling incoming calls, resolving customer queries, providing insurance-related assistance, and offering basic guidance about vehicles (Electric, Hybrid, Petrol, and Diesel). Key Responsibilities: Handle inbound calls from Australian customers regarding vehicle rentals and insurance. Provide accurate information on rental policies, coverage, and claims processes. Assist customers in understanding vehicle types (Electric, Hybrid, Petrol, Diesel) and guide them in choosing suitable options. Record customer details, complaints, and resolutions in the system. Escalate unresolved queries to the concerned department. Deliver professional, polite, and customer-centric communication at all times. Requirements: Prior experience in customer support/inbound process preferred (BPO/Insurance/Car rental background is a plus). Basic knowledge of different vehicle types (Electric, Hybrid, Petrol, Diesel). Excellent verbal and written communication skills in English. Ability to work in Australian time zones. Laptop/desktop with a stable internet connection (mandatory). Strong problem-solving skills and attention to detail. Ability to work independently from home in a professional setup. Work Details: Type: Full-time, Work from Home Days: 6 days a week Timings: Australian business hours (shift-based as per requirement) Why Join Us? Opportunity to work with an international Australian car rental & insurance company. Work-from-home flexibility with global client exposure. Supportive and growth-oriented environment. Job Types: Full-time, Permanent Pay: ₹22,000.48 - ₹25,000.88 per month Benefits: Paid time off Work from home Language: Hindi (Preferred) English (Required) Work Location: Remote

Customer Care Executive mohali 0 years INR 2.64 - 3.0 Lacs P.A. Remote Full Time

Customer Support Executive – Australian Inbound Vehicle Insurance Process Location: Work from Home Work Schedule: 6 Days a Week (Australian Timings) About the Role We are a car rental and vehicle insurance company based in Victoria, Australia. We are looking for enthusiastic and customer-focused professionals to join our inbound support team. You will be responsible for handling incoming calls, resolving customer queries, providing insurance-related assistance, and offering basic guidance about vehicles (Electric, Hybrid, Petrol, and Diesel). Key Responsibilities: Handle inbound calls from Australian customers regarding vehicle rentals and insurance. Provide accurate information on rental policies, coverage, and claims processes. Assist customers in understanding vehicle types (Electric, Hybrid, Petrol, Diesel) and guide them in choosing suitable options. Record customer details, complaints, and resolutions in the system. Escalate unresolved queries to the concerned department. Deliver professional, polite, and customer-centric communication at all times. Requirements: Prior experience in customer support/inbound process preferred (BPO/Insurance/Car rental background is a plus). Basic knowledge of different vehicle types (Electric, Hybrid, Petrol, Diesel). Excellent verbal and written communication skills in English. Ability to work in Australian time zones. Laptop/desktop with a stable internet connection (mandatory). Strong problem-solving skills and attention to detail. Ability to work independently from home in a professional setup. Work Details: Type: Full-time, Work from Home Days: 6 days a week Timings: Australian business hours (shift-based as per requirement) Why Join Us? Opportunity to work with an international Australian car rental & insurance company. Work-from-home flexibility with global client exposure. Supportive and growth-oriented environment. Job Types: Full-time, Permanent Pay: ₹22,000.48 - ₹25,000.88 per month Benefits: Paid time off Work from home Language: Hindi (Preferred) English (Required) Work Location: Remote

INBOUND AUSTRALIAN CUSTOMER SUPPORT panchkula, haryana 0 years INR 2.64168 - 0.01188 Lacs P.A. Remote Full Time

Customer Support Executive – Inbound Process (Australian Vehicle Insurance) Work Mode: Work from Home Location: Panchkula (Remote) Note: Please go through the requirements carefully before applying. Candidates without prior international calling experience will not be considered. About Us: We are an Australian vehicle insurance and car rental company based in Victoria, providing a wide range of rental cars to customers. We are looking for experienced professionals to join our inbound support team. Job Responsibilities: Handle inbound calls from Australian customers regarding vehicle insurance and car rental services. Provide accurate information and support related to car types (Petrol, Diesel, Hybrid, Electric, Sedan, SUV). Resolve customer queries with professionalism and empathy. Excel knowledge as we also deal with legal matters Maintain records of customer interactions and prepare reports as required. Work in alignment with Australian work culture and customer expectations. Requirements: Mandatory: Previous international calling experience (Inbound/Customer Support). Not open to freshers. Basic knowledge of different types of cars (Petrol, Diesel, Hybrid, Electric, Sedan, SUV). Excellent communication skills in English (verbal and written). Ability to handle Australian customers confidently and professionally. Laptop/desktop with a stable high-speed internet connection . Comfortable with early morning rotational shifts (as per Australian timings). Availability for 6 days a week work schedule. What We Offer: Work from Home flexibility. Opportunity to work with an Australian company and gain international exposure. Supportive and professional work environment. Job Types: Full-time, Permanent Pay: ₹22,014.99 - ₹26,000.72 per month Benefits: Flexible schedule Paid sick time Paid time off Work from home Work Location: Remote

INBOUND AUSTRALIAN CUSTOMER SUPPORT panchkula 0 years INR 2.6418 - 3.12 Lacs P.A. Remote Full Time

Customer Support Executive – Inbound Process (Australian Vehicle Insurance) Work Mode: Work from Home Location: Panchkula (Remote) Note: Please go through the requirements carefully before applying. Candidates without prior international calling experience will not be considered. About Us: We are an Australian vehicle insurance and car rental company based in Victoria, providing a wide range of rental cars to customers. We are looking for experienced professionals to join our inbound support team. Job Responsibilities: Handle inbound calls from Australian customers regarding vehicle insurance and car rental services. Provide accurate information and support related to car types (Petrol, Diesel, Hybrid, Electric, Sedan, SUV). Resolve customer queries with professionalism and empathy. Excel knowledge as we also deal with legal matters Maintain records of customer interactions and prepare reports as required. Work in alignment with Australian work culture and customer expectations. Requirements: Mandatory: Previous international calling experience (Inbound/Customer Support). Not open to freshers. Basic knowledge of different types of cars (Petrol, Diesel, Hybrid, Electric, Sedan, SUV). Excellent communication skills in English (verbal and written). Ability to handle Australian customers confidently and professionally. Laptop/desktop with a stable high-speed internet connection . Comfortable with early morning rotational shifts (as per Australian timings). Availability for 6 days a week work schedule. What We Offer: Work from Home flexibility. Opportunity to work with an Australian company and gain international exposure. Supportive and professional work environment. Job Types: Full-time, Permanent Pay: ₹22,014.99 - ₹26,000.72 per month Benefits: Flexible schedule Paid sick time Paid time off Work from home Work Location: Remote

Customer Support Executive chandigarh 2 - 6 years INR Not disclosed On-site Full Time

As a Customer Support Executive for Legal Processes in Australian Vehicle Insurance, you will be responsible for providing detailed legal support, handling documentation, and facilitating client communication for our Australian clients. Your role will involve working extensively on Excel for data analysis, report preparation, and paperwork handling. You must possess strong skills in Excel, attention to detail, and the ability to manage legal queries and complaints professionally. Your key responsibilities will include handling inbound calls from Australian clients, addressing legal queries and complaints, preparing and maintaining legal documents and assessment reports, and ensuring accuracy in paperwork and documentation. Effective communication over phone and email, collaboration with internal teams to resolve client concerns, and maintaining confidentiality and compliance with company policies and Australian legal standards are crucial aspects of this role. The ideal candidate should have proven experience in customer support, preferably in insurance or legal processes, along with strong skills in MS Excel and document/report preparation. A good grasp of numbers, logical thinking, preparation of assessment reports, and excellent written and verbal communication skills in English (neutral/accent-understandable for Australian clients) are essential. The ability to work independently in a remote environment with a stable internet connection and a laptop/desktop is mandatory. In return, we offer you the opportunity to work with a leading Australian Vehicle Insurance provider, a fixed 5-day working schedule aligned with Australian business hours, work-from-home flexibility, a professional and supportive team, a competitive salary package, and growth opportunities. This is a full-time, permanent position with benefits including paid time off and the convenience of working from home.,

Telesales Representative mohali, punjab 1 years INR 3.0 - 3.6 Lacs P.A. Remote Full Time

Date posted: September 18, 2025 Pay: ₹23,000.00 - ₹30,000.00 per month Job description: Tele Sales Executive – Australian Solar Sales (Work from Home) We are looking for enthusiastic and experienced Tele Sales Executives to join our team for the Australian Solar Sales process. You will be responsible for engaging with potential customers over the phone, explaining solar solutions, and generating sales. Key Responsibilities: Make outbound calls to potential customers (leads will be provided). Promote solar products and services tailored to customer needs. Build rapport and maintain a professional conversation with prospects. Achieve daily/weekly/monthly sales targets. Maintain accurate records of calls and outcomes. Requirements: Minimum 1 year of tele sales experience in the Australian solar industry (mandatory). Strong communication and persuasion skills over the phone. Must have your own laptop, headphones, and stable internet connection . Ability to work independently from home. Target-driven and self-motivated. What We Offer: Fixed salary plus attractive incentives (performance-based). Flexible remote work environment. Ongoing training and support. Job Types: Full-time, Permanent Benefits: Work from home Language: English (Required) Work Location: In person Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Work from home Language: English (Required) Work Location: Remote

Telesales Representative mohali 1 years INR 3.0 - 3.6 Lacs P.A. Remote Full Time

Date posted: September 18, 2025 Pay: ₹23,000.00 - ₹30,000.00 per month Job description: Tele Sales Executive – Australian Solar Sales (Work from Home) We are looking for enthusiastic and experienced Tele Sales Executives to join our team for the Australian Solar Sales process. You will be responsible for engaging with potential customers over the phone, explaining solar solutions, and generating sales. Key Responsibilities: Make outbound calls to potential customers (leads will be provided). Promote solar products and services tailored to customer needs. Build rapport and maintain a professional conversation with prospects. Achieve daily/weekly/monthly sales targets. Maintain accurate records of calls and outcomes. Requirements: Minimum 1 year of tele sales experience in the Australian solar industry (mandatory). Strong communication and persuasion skills over the phone. Must have your own laptop, headphones, and stable internet connection . Ability to work independently from home. Target-driven and self-motivated. What We Offer: Fixed salary plus attractive incentives (performance-based). Flexible remote work environment. Ongoing training and support. Job Types: Full-time, Permanent Benefits: Work from home Language: English (Required) Work Location: In person Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Work from home Language: English (Required) Work Location: Remote

CSR - Customer Service Representative chandigarh, chandigarh 2 years INR Not disclosed Remote Full Time

Customer Support Executive – Vehicle Insurance (Incoming Calls) Location: Work From Home Work Days: Monday to Sunday 6 days Working Shift: Rotational (Australian Shift) Job Overview: We are seeking a highly skilled and customer-focused professional to join our Vehicle Insurance – Incoming Call Process team. The role involves assisting Australian customers with their vehicle insurance queries while ensuring a high standard of service delivery and customer satisfaction. Its not a sales process. So no targets will be there. Key Responsibilities: Handle inbound customer calls related to vehicle insurance policies and services. Provide accurate and timely information while maintaining professionalism and empathy. Record customer interactions and update relevant details in internal systems. Meet performance metrics related to quality, accuracy, and response time. Collaborate with internal teams to ensure effective issue resolution. Required Skills and Qualifications: Minimum 2 years of experience in an international customer support (voice) process . Exceptional verbal communication and interpersonal skills . Proven ability to handle customers professionally and efficiently. Self-motivated with a customer-centric attitude. Must own a laptop or desktop system , headset/headphones , and have a stable internet connection . Flexibility to work rotational shifts (aligned with Australian time zones). Availability to work Monday to Sunday . Employment Type: Full-time | Work From Home Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹25,000.65 per month Benefits: Work from home Language: English (Required) Work Location: In person

Customer Assistant panchkula, haryana 2 years INR 2.76 - 0.00696 Lacs P.A. Remote Full Time

Customer Support Executive – Australian Vehicle Insurance (Incoming Call Process) Location: Work From Home Shift: Rotational (Australian Shift) Work Days: 7 days a week (1 day weekly off) Job Description: We are hiring experienced and customer-focused professionals for our Vehicle Insurance – Incoming Call Process . The role involves handling inbound calls from Australian customers, assisting them with insurance-related queries, and ensuring a smooth and professional service experience. Responsibilities: Handle incoming customer calls related to vehicle insurance queries and policy support. Communicate clearly, confidently, and professionally with customers. Update and maintain accurate customer information in internal systems. Achieve daily/weekly performance goals related to quality and service levels. Work effectively in a fast-paced environment while maintaining service standards. Requirements: Minimum 2 years of experience in an international voice-based customer support role . Excellent verbal and written communication skills are mandatory. Strong customer service orientation and problem-solving abilities. Must have a laptop or desktop , headphones/headset , and a stable internet connection . Flexibility to work rotational Australian shifts . Willing to work 7 days a week with 1 weekly off . Job Type: Full-time | Work From Home Job Types: Full-time, Permanent Pay: ₹23,000.58 - ₹26,000.55 per month Benefits: Flexible schedule Paid sick time Work from home Experience: Customer service: 2 years (Required) Work Location: Remote

Customer Assistant panchkula 2 years INR 2.76 - 3.12 Lacs P.A. Remote Full Time

Customer Support Executive – Australian Vehicle Insurance (Incoming Call Process) Location: Work From Home Shift: Rotational (Australian Shift) Work Days: 7 days a week (1 day weekly off) Job Description: We are hiring experienced and customer-focused professionals for our Vehicle Insurance – Incoming Call Process . The role involves handling inbound calls from Australian customers, assisting them with insurance-related queries, and ensuring a smooth and professional service experience. Responsibilities: Handle incoming customer calls related to vehicle insurance queries and policy support. Communicate clearly, confidently, and professionally with customers. Update and maintain accurate customer information in internal systems. Achieve daily/weekly performance goals related to quality and service levels. Work effectively in a fast-paced environment while maintaining service standards. Requirements: Minimum 2 years of experience in an international voice-based customer support role . Excellent verbal and written communication skills are mandatory. Strong customer service orientation and problem-solving abilities. Must have a laptop or desktop , headphones/headset , and a stable internet connection . Flexibility to work rotational Australian shifts . Willing to work 7 days a week with 1 weekly off . Job Type: Full-time | Work From Home Job Types: Full-time, Permanent Pay: ₹23,000.58 - ₹26,000.55 per month Benefits: Flexible schedule Paid sick time Work from home Experience: Customer service: 2 years (Required) Work Location: Remote

CSR - Customer Service Representative chandigarh 2 years INR 2.64 - 3.0 Lacs P.A. Remote Full Time

Customer Support Executive – Vehicle Insurance (Incoming Calls) Location: Work From Home Work Days: Monday to Sunday 6 days Working Shift: Rotational (Australian Shift) Job Overview: We are seeking a highly skilled and customer-focused professional to join our Vehicle Insurance – Incoming Call Process team. The role involves assisting Australian customers with their vehicle insurance queries while ensuring a high standard of service delivery and customer satisfaction. Its not a sales process. So no targets will be there. Key Responsibilities: Handle inbound customer calls related to vehicle insurance policies and services. Provide accurate and timely information while maintaining professionalism and empathy. Record customer interactions and update relevant details in internal systems. Meet performance metrics related to quality, accuracy, and response time. Collaborate with internal teams to ensure effective issue resolution. Required Skills and Qualifications: Minimum 2 years of experience in an international customer support (voice) process . Exceptional verbal communication and interpersonal skills . Proven ability to handle customers professionally and efficiently. Self-motivated with a customer-centric attitude. Must own a laptop or desktop system , headset/headphones , and have a stable internet connection . Flexibility to work rotational shifts (aligned with Australian time zones). Availability to work Monday to Sunday . Employment Type: Full-time | Work From Home Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹25,000.65 per month Benefits: Work from home Language: English (Required) Work Location: In person

CSR - Customer Service Representative chandigarh 2 - 6 years INR Not disclosed On-site Full Time

Role Overview: You will be a part of the Vehicle Insurance Incoming Call Process team, assisting Australian customers with their vehicle insurance queries. Your primary focus will be on providing exceptional customer service and ensuring customer satisfaction without any sales targets. Key Responsibilities: - Handle incoming customer calls regarding vehicle insurance policies and services. - Deliver accurate and timely information with professionalism and empathy. - Maintain records of customer interactions and update details in internal systems. - Meet performance metrics for quality, accuracy, and response time. - Collaborate with internal teams to resolve issues effectively. Qualifications Required: - Minimum 2 years of experience in an international customer support (voice) process. - Excellent verbal communication and interpersonal skills. - Proven ability to handle customers professionally and efficiently. - Self-motivated with a customer-centric approach. - Must possess a laptop/desktop system, headset/headphones, and a stable internet connection. - Willingness to work in rotational shifts aligned with Australian time zones. - Availability to work Monday to Sunday. Note: The job allows for full-time remote work and requires proficiency in English language.,

Customer Service chandigarh, chandigarh 3 years INR 2.76 - 0.00732 Lacs P.A. Remote Full Time

Position: Customer Service Executive – Australian Vehicle Insurance (Inbound Process) Location: Work From Home (Remote) Work Days: 6 Days a Week Shift: Australian Rotational Shifts Job Overview: We are looking for a highly skilled and motivated Customer Service Executive to handle inbound calls for an Australian vehicle insurance process. The ideal candidate must have prior international calling experience and excellent communication skills to provide a seamless customer experience. Key Responsibilities: Handle inbound calls from Australian customers regarding vehicle insurance queries, renewals, and policy assistance. Provide accurate product and service information while ensuring compliance with company policies. Maintain a high level of professionalism, empathy, and accuracy in all customer interactions. Update and maintain customer records in the CRM system. Meet individual performance targets (AHT, Quality, Attendance, etc.). Collaborate with team leaders and quality teams to enhance customer satisfaction. Requirements: Minimum 3 years of international calling experience (preferably in insurance or customer service). Excellent verbal and written communication skills in English. Work from Home setup: Stable high-speed internet connection. Desktop/Laptop with updated configuration. Good quality noise-cancelling headset. Ability to work in rotational Australian shifts (including early morning hours). Strong customer handling and problem-solving skills. Professional, reliable, and disciplined work approach. Salary Range: INR 24,000 – 28,000 per month (based on experience and communication assessment) Why Join Us: Work from the comfort of your home. Opportunity to work for a reputed Australian insurance process. Friendly and performance-driven environment. Job Types: Full-time, Permanent Benefits: Paid sick time Work from home Work Location: Remote Job Types: Full-time, Permanent Pay: ₹23,000.61 - ₹28,000.70 per month Work Location: In person

Customer Service chandigarh 3 years INR 2.76 - 3.36 Lacs P.A. Remote Full Time

Position: Customer Service Executive – Australian Vehicle Insurance (Inbound Process) Location: Work From Home (Remote) Work Days: 6 Days a Week Shift: Australian Rotational Shifts Job Overview: We are looking for a highly skilled and motivated Customer Service Executive to handle inbound calls for an Australian vehicle insurance process. The ideal candidate must have prior international calling experience and excellent communication skills to provide a seamless customer experience. Key Responsibilities: Handle inbound calls from Australian customers regarding vehicle insurance queries, renewals, and policy assistance. Provide accurate product and service information while ensuring compliance with company policies. Maintain a high level of professionalism, empathy, and accuracy in all customer interactions. Update and maintain customer records in the CRM system. Meet individual performance targets (AHT, Quality, Attendance, etc.). Collaborate with team leaders and quality teams to enhance customer satisfaction. Requirements: Minimum 3 years of international calling experience (preferably in insurance or customer service). Excellent verbal and written communication skills in English. Work from Home setup: Stable high-speed internet connection. Desktop/Laptop with updated configuration. Good quality noise-cancelling headset. Ability to work in rotational Australian shifts (including early morning hours). Strong customer handling and problem-solving skills. Professional, reliable, and disciplined work approach. Salary Range: INR 24,000 – 28,000 per month (based on experience and communication assessment) Why Join Us: Work from the comfort of your home. Opportunity to work for a reputed Australian insurance process. Friendly and performance-driven environment. Job Types: Full-time, Permanent Benefits: Paid sick time Work from home Work Location: Remote Job Types: Full-time, Permanent Pay: ₹23,000.61 - ₹28,000.70 per month Work Location: In person

Customer Service Officer mohali 2 years INR 2.76 - 3.42552 Lacs P.A. Remote Full Time

Job Title: Inbound Process Executive – Australian Vehicle Insurance Work Type: Work from Home Working Days: 6 Days a Week Shift Type: Australian Rotational Shifts Job Description: We are looking for experienced and customer-focused professionals to handle inbound calls for an Australian Vehicle Insurance process. The ideal candidate should have excellent communication skills, strong problem-solving abilities, and a customer-first approach. Key Responsibilities: Handle inbound customer calls related to vehicle insurance inquiries, renewals, and claims. Provide accurate information and solutions in a professional and courteous manner. Ensure adherence to process SLAs and compliance requirements. Maintain detailed and accurate call logs and customer records. Requirements: Minimum 2 years of international calling experience (preferably in customer service or insurance domain). Excellent verbal and written communication skills in English. Should have a personal computer/laptop, good quality headset, and stable internet connection. Ability to work in Australian rotational shifts. Strong interpersonal and problem-solving skills. Salary: ₹23,000 – ₹28,000 per month (based on experience and performance) Location: Remote / Work from Home If you’re a motivated individual with a passion for customer service and a background in international voice processes, we’d love to hear from you. Job Types: Full-time, Permanent Pay: ₹23,000.42 - ₹28,546.85 per month Benefits: Paid sick time Work from home Work Location: Remote