Customer Service - Gurugram HIRD Services Pvt ltd

2.0 - 6.0 years

0 Lacs

haryana

On-site

You have a strong understanding of client plan provisions, product processing guidelines, and SLA metrics. You are able to manually perform benefit processes and complex tasks/calculations that require plan knowledge, analysis, and interpretation. You conduct research on complex benefits issues and formulate resolutions/recommendations by analyzing fact patterns and applying plan provisions and best practices. Your ability to resolve tasks in accordance with due dates and ensure the process is well-documented is crucial. Additionally, you are capable of creating adhoc reports as required to support client service delivery functions. This is a full-time job that includes benefits such as Prov...

Posted 2 months ago

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Customer Service HIRD Services Pvt ltd

2.0 - 6.0 years

0 Lacs

haryana

On-site

You should have a strong understanding of client plan provisions, products, processing guidelines, and SLA metrics. You must be capable of manually performing Benefit processes and handling complex tasks/calculations that require in-depth plan knowledge, analysis, and interpretation. Your responsibilities will include researching complex Benefits issues, formulating resolutions/recommendations by analyzing fact patterns, and applying plan provisions and best practices. It is crucial to resolve tasks within specified due dates and ensure that the process is thoroughly documented. Additionally, you will be required to create adhoc reports as needed to support client service delivery functions....

Posted 3 months ago

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