Customer Service Executives

Company Description The Bhent Store is your one-stop online destination for thoughtfully curated gifts that celebrate every occasion. From heartfelt expressions of love to joyous celebrations, we offer a diverse range of unique and personalized presents to suit every taste and budget. Our collection features personalized items, unique finds, gifts for various occasions, and premium corporate gifting options, all handpicked to make every moment special. Role Description This is a full-time on-site role for Customer Service Executives at The Bhent Store located in Kalyan. As a Customer Service Executive, you will be responsible for ensuring customer satisfaction by providing exceptional support and service. Your day-to-day tasks will involve managing customer inquiries, resolving issues, and maintaining high levels of customer service standards. Qualifications Interpersonal Skills, Customer Satisfaction, and Customer Support skills Experience in Customer Service and Customer Service Management Ability to effectively communicate with customers and resolve issues Strong problem-solving abilities and patience Previous experience in a customer-facing role Ability to work well in a team and independently Knowledge of CRM systems and tools High school diploma or equivalent; additional qualifications in customer service are a plus,