Home
Jobs

Customer Service Executive

1 years

1 - 3 Lacs

Posted:14 hours ago| Platform: SimplyHired logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Job Overview:

We are looking for a Customer Service Executive with excellent English communication skills to be the face and voice of our brand. You will be responsible for handling client inquiries, appointment bookings, and providing exceptional service experiences, both in-person and over the phone.

Key Responsibilities:

  • Greet and assist walk-in clients and ensure they feel comfortable.
  • Handle calls, WhatsApp messages, and appointment bookings.
  • Respond to customer queries and concerns promptly and professionally.
  • Coordinate with internal teams (technicians, stylists, marketing, etc.) for seamless service.
  • Manage daily follow-ups, reminders, and confirmations.
  • Maintain customer records and service feedback for improvement.
  • Resolve customer complaints effectively and escalate if necessary.

Key Skills Required:

  • Excellent spoken and written English communication.
  • Strong interpersonal and customer-handling skills.
  • Well-groomed, polite, and professional demeanor.
  • Basic knowledge of computer and CRM tools (training provided if required).
  • Ability to multitask and remain calm under pressure.

Preferred Qualification & Experience:

  • Minimum 1 year of experience in a customer-facing or front desk role.
  • Candidates from the beauty, salon, hospitality, or service industries are preferred.
  • Freshers with excellent communication and personality may also apply.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement

Schedule:

  • Day shift

Language:

  • English (Preferred)
  • Hindi (Preferred)

Work Location: In person

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You

Thane, Navi Mumbai, Mumbai (All Areas)

Navi Mumbai, Maharashtra, India