Customer Service Executive

We are looking for a customer care executive to join our team

Responsibilities-

1. Proactively reach out to customers to address any inquiries, concerns, or issues they may have regarding our products or services.

2. Conduct cold calling activities to establish and maintain relationships with vendors, seeking new partnerships and opportunities for collaboration.

3. Take the initiative to explore and open new avenues for listing our products online, ensuring maximum visibility and accessibility for customers.

4. Maintain regular communication with current doctors and distributors to provide updates on products, promotions, and any relevant information.

5. Coordinate with Medical Representatives (MRs) to ensure timely follow-ups on visits, provide daily updates, and address any challenges or obstacles they may encounter in the field.

Requirements -

1. Bachelor's degree

2. Strong communication and interpersonal skills, with the ability to effectively engage with customers, vendors, and internal employees.

3. Excellent organizational and time-management abilities, with a keen attention to detail and accuracy.

4. Proficiency in MS Office suite

• 5. Ability to work independently and as part of a team, demonstrating initiative, creativity, and problem-solving skills.