Customer Service Executive

1 - 3 years

3 - 6 Lacs

Posted:4 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

1.Handle customer queries (socials, WhatsApp, calls, emails, in-person)
2.Resolve technical inquiries with teams3.Order Management4.Maintain records & personalize engagement5.Log & track issues till resolved6.Report quarterly trends to teams

Required Candidate profile

Industry: Beauty, Skincare, Wellness Retail, Hospitality, E-commerce preferredExperience: Minimum 1 - 2 years in customer service or any customer-facing roleSkills: Excellent fluency in English

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