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Tata Capital
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Customer Service Executive - UCV Finance - Motor Finance

Customer Service Executive - UCV Finance - Motor Finance

Tata Capital

2 - 7 years

16 - 20 Lacs

Bhilai

Posted:15 hours ago| Platform:

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Skills Required

dealer relationship customer service sales relationship management crm customer relationship channel sales business development distribution sales and marketing marketing cse stakeholder management lead generation channel management service sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

Customer Service Executive - UCV Finance - UCV Finance - Motor Finance - Sales - Bhilai - South Gangotri Commercial - CSE

Key Deliverables:
Lead Generation

Generate leads for ILSCV deals through interactions with DSE or through channel partners/open market.

Customer Relationship Management

End to end customer relationship management including explaining product offerings and resolving sales queries.

Cross-selling product offerings to customers.

Educates customers with information to build their understanding of issues and capabilities.

Goes beyond their day-to-day work to assist customers in a positive manner.

Dealer Relationship Management

Maintaining relationship with assigned dealer.

Deal Processing

Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc)

Internal Stakeholder Management

Interact with operations and credit team in order to ensure smooth processing of loan application.

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Tata Capital

Financial Services

Mumbai Maharashtra

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Customer Service Executive - UCV Finance - Motor Finance