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Customer Service Executive

0 - 3 years

1 - 2 Lacs

Posted:2 months ago| Platform: Naukri logo

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Work Mode

Hybrid

Job Type

Full Time

Job Description

Teleperformance is Hiring – Work from Home (International Voice Process) Position Type: Work from Home Working Days: 5 Days a Week Shift: Rotational Shifts (24x7) Location (Base): Malad, Mumbai (Candidates must be located in or around Mumbai) Eligibility: Graduates (Freshers with excellent communication skills can apply) Undergraduates with minimum 6 months experience in Voice Process (International or Non-International) Must have excellent English communication skills and strong customer service abilities Should have basic technical setup: Laptop/Desktop with stable internet connection Roles & Responsibilities: Manage inbound and outbound customer service calls for a leading global financial services client Provide prompt and accurate responses to customer queries Maintain high-quality standards and follow process compliance Deliver excellent customer experience while working in a remote setup Additional Information: Mandatory Drug Test before onboarding Assessment Criteria (AMCAT): B2 Score: 65 SEU + Grammar: 100 Conscientiousness: 20 Agreeableness: 20 BA: 24 Typing Speed: 25 WPM / 90% Accuracy Please read before you apply for a job and call to the HR Team. HOWEVER *Only Malad Mumbai and Delhi Gurgaon location candidates* Can applied or Interested candidates Sohail Sayyed HR - Phone/WhatsApp: +91 7021952360 Email: sohail.sayyed@teleperformancedibs.com

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Teleperformance (TP)
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