Sector 135, Noida
INR 2.4 - 4.02 Lacs P.A.
On-site
Full Time
Weβre Hiring: UK Process β Voice Executive (International Calling) Position Open- 15 π Location: Noida (On-site) π Shift Timing: 2:30 PM β 11:30 PM IST π’ Company: Nexvora Outsourcing Pvt. Ltd. π Website: www.nexvoraoutsourcing.com πΈ Salary: Up to βΉ25,000 per month + Incentive Key Responsibilities: -Make outbound/inbound calls to customers across the UK region. -Follow scripts to deliver an excellent customer experience. -Handle queries, collect information, and offer appropriate solutions or services. -Maintain accurate and up-to-date call logs and CRM entries. -Meet daily/weekly KPIs (e.g., call volume, conversion rates, customer satisfaction). -Follow UK compliance guidelines, including GDPR and DPA. -Handle customer objections calmly and professionally. -Escalate complex cases to the Team Lead promptly. Requirements: -Excellent verbal communication in English (UK accent preferred). -Minimum 1-2 years of BPO/voice process experience (preferred). -Ability to work under pressure and meet performance targets. -Familiarity with CRM tools and call dialers. -Strong interpersonal and listening skills. -High attention to detail and data accuracy. Join Nexvora Outsourcing Pvt. Ltd. and be part of a growing team dedicated to delivering exceptional customer service for our UK clients! π Office Address - NEXVORA OUTSOURCING PVT. LTD. 1004, T4, 10th floor,Assotech Business Cresterra Sector 135, Noida Uttar Pradesh - 201305
Gautam Budh Nagar, Uttar Pradesh
INR 3.0 - 3.6 Lacs P.A.
On-site
Full Time
Requirements: Excellent verbal communication in English (UK accent preferred) Minimum 1-2 years of BPO/voice process experience (preferred) Ability to work under pressure and meet performance targets Familiarity with CRM tools and call dialers Strong interpersonal and listening skills High attention to detail and data accuracy Key Responsibilities: Make outbound/inbound calls to customers across the UK region Follow scripts to deliver excellent customer experience Handle queries, collect information, and offer appropriate solutions or services Maintain accurate and up-to-date call logs and CRM entries Meet daily/weekly KPIs (e.g., call volume, conversion, customer satisfaction) Handle customer objections calmly and professionally Escalate complex cases to the Team Lead promptly Job Type: Full-time Pay: βΉ25,000.00 - βΉ30,000.00 per month Benefits: Provident Fund Schedule: Day shift UK shift Supplemental Pay: Commission pay Performance bonus Work Location: In person
India
INR 3.0 - 3.6 Lacs P.A.
On-site
Full Time
Requirements: Excellent verbal communication in English (UK accent preferred) Minimum 1-2 years of BPO/voice process experience (preferred) Ability to work under pressure and meet performance targets Familiarity with CRM tools and call dialers Strong interpersonal and listening skills High attention to detail and data accuracy Key Responsibilities: Make outbound/inbound calls to customers across the UK region Follow scripts to deliver excellent customer experience Handle queries, collect information, and offer appropriate solutions or services Maintain accurate and up-to-date call logs and CRM entries Meet daily/weekly KPIs (e.g., call volume, conversion, customer satisfaction) Handle customer objections calmly and professionally Escalate complex cases to the Team Lead promptly Job Type: Full-time Pay: βΉ25,000.00 - βΉ30,000.00 per month Benefits: Provident Fund Schedule: Day shift UK shift Supplemental Pay: Commission pay Performance bonus Work Location: In person
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