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Customer Service Executive

Customer Service Executive

Talent Stock

0 - 4 years

0 - 3 Lacs

mumbai thane

Posted:None| Platform:

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Skills Required

telecalling outbound calling upselling cross selling outbound sales domestic calling voice process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

• Responsible for out calling to Liberty existing customer for renewal retention.

Responsible to coordinate with channel partners for closure of renewal incase customer direct visit requirements,
Responsible for delivering the relevant KPIs designed for the assigned job role.
Responsible for Upsell and Cross sell as per the campaign at the Contact Centre.

Preferred candidate profile

1+yrs experience of working in a domestic/international contact center/ service set up Insurance background is preferred

• Good communication and negotiation skills

• Should possess excellent oral and written communication skills.

• Good customer service skills & captive contact centre experience would be preferred.

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