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Customer Service Executive

1 years

0 Lacs

Posted:16 hours ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Travel Customer Support Agent Key Responsibilities Respond to customer inquiries via phone. Resolve issues related to flight bookings, cancellations, refunds, and travel documentation. Provide personalized support, offering solutions and alternatives to ensure customer satisfaction. Document customer interactions and feedback to improve services. Requirements Excellent communication and problem-solving skills. Ability to work under pressure and manage multiple customer interactions. Strong knowledge of travel industry products and services (or willingness to learn). Empathy and patience in dealing with customer complaints. 1 year experience into international travel experience Perks:- Both way cabs Salary upto 45k (depends on interview and last in-hand salary) This job is provided by Shine.com Show more Show less

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