Customer Service Executive

Job Description

Company Description Bonvie Snacks, under the umbrella of JM Gourmet, aims to make healthy snacking a lifestyle for everyone, from young kids to working professionals. Our offerings include premium fruits, vegetables, herbs, and spices in various forms such as whole, sliced, powders, and segments. We ensure top-quality produce straight from farms and utilize a state-of-the-art freeze-drying facility. Bonvie Snacks delivers delicious taste in every bite through bulk shipping and commitment to quality. Role Description This is a full-time, on-site role for a Customer Service Executive located in Noida, UP. The Customer Service Executive will handle day-to-day customer interactions, ensuring customer satisfaction and addressing any support needs. Responsibilities include managing customer queries, resolving issues, and maintaining strong customer relationships to ensure a high level of service. Qualifications Strong Interpersonal Skills for effective communication Proficiency in Customer Satisfaction and Customer Service 1-2 years of experience in Customer Support and Customer Service Management Excellent written and verbal communication skills Ability to work collaboratively in an on-site team setting Bachelor's degree in Business, Communications, or a related field Experience in the food industry is a plus Show more Show less