Excellent English communication (spoken & written) Knowledge of courier operations (Blue Dart, DTDC, Maruti, Delhivery, etc.) Strong data entry skills – Excel, Google Sheets, billing, tracking updates Ability to arrange parcel deliveries and Pan India pickups Good email drafting skills for professional communication Strong customer handling and problem-solving attitude Able to coordinate with riders, warehouse, vendors, and clients Quick learner and responsible in urgent shipment handling --- 📌 Key Responsibilities Arrange parcel pickups & deliveries (Mumbai and Pan India) Data entry on Blue Dart / DTDC / Maruti portals Maintain shipment tracking and Excel reports Send daily updates and tracking to clients Handle customer calls and resolve inquiries Coordinate urgent pharma deliveries Prepare invoices, labels, dockets, and MIS reports --- 🎓 Qualification Minimum 12th pass / Graduate Must be fluent in English Good computer knowledge – Excel, Email, WhatsApp Business

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Customer Service Executive