Handling Email/ Chat process, inbound /outbound customers’ queries.Coordinating with the team on product issue, Follow up regarding to the orders Solving the queries of the customers.Customer Incoming Calling WhatsApp Enquiry, Feedback & Complaints
Source, screen, and shortlist candidates for BPO roles Use job portals, social media, and referrals for candidate sourcing Coordinate interviews, manage follow-ups with candidates Contribute to the development of innovative hiring strategies Required Candidate profile Minimum 2 years of proven experience in BPO recruitment Strong communication and negotiation skills Hands-on experience with sourcing screening toolsAbility to work independently as well as in a team
Lead daily warehouse operations for Amazon orders receiving, stowing, picking, packing, labeling, handover readiness per Seller Flex standards. Own Amazon returns (FBA/FBM):reason analytics,RTO/RMA workflows, grading disposition, refurbishment coodn Required Candidate profile primary POC Amazon Seller Flex team & internal stakeholders communicate risks, plans weekly performance Exp reducing return rates via content/packaging fixes & CS workflows. inventory initiatives.
Conduct keyword research and implement effective SEO strategy. website content, Meta tags, and landing pages improve search rankings. Perform on-page, off-page, technical SEO audits Google Analytics, Google Search Console, Ahrefs, SEMrush, and Moz. Required Candidate profile Google Analytics, Google Search Console, Ahrefs, SEMrush, and Moz. latest search engine algorithm changes and industry trends. Collaborate with content writers, developers digital marketing team
Strong in EXCEL,Experience in Amazon/Shopify website . Expd in E commerce Cataloging. Manage and update the product catalog database regularly. Ensure all product listings are complete with descriptions, images, and specifications. Generate reports Required Candidate profile Maintain consistent catalog formatting & SEO practices dep on type of platform Proven catalog mgt expertise. Min 2yr exp in Amazon Good excel knowledge is MUST. interest in the arbitrage/MFN category
Daily tracking of all live orders and assuring timely delivery in all markets coordinate with courier teams as required in Middle East, US and India Assure stats for Amazon panel such as Valid Tracking Rate, On Time Delivery Required Candidate profile Accountability for return orders & return stock Degree in Logistics, Supply Chain or related field Strong leadership, people mgt & communication skills Ability to work under pressure & meet deadlines
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