Handling Email/ Chat process, inbound /outbound customers’ queries.Coordinating with the team on product issue, Follow up regarding to the orders Solving the queries of the customers.Customer Incoming Calling WhatsApp Enquiry, Feedback & Complaints
Source, screen, and shortlist candidates for BPO roles Use job portals, social media, and referrals for candidate sourcing Coordinate interviews, manage follow-ups with candidates Contribute to the development of innovative hiring strategies Required Candidate profile Minimum 2 years of proven experience in BPO recruitment Strong communication and negotiation skills Hands-on experience with sourcing screening toolsAbility to work independently as well as in a team
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