Customer Service Executive

Company Description

Kalp Solutions is an agile business process transformation firm dedicated to empowering businesses of all sizes to achieve their full potential. We combine deep industry expertise with a results-oriented approach to help clients navigate complex challenges and unlock sustainable growth. Our services include strategic planning, operational optimization, problem-solving, decision-making, and fostering innovation and growth. We boast an experienced and passionate team, believe in a collaborative approach, and focus on delivering measurable results. We are committed to building strong partnerships with our clients to ensure their long-term success.

Role Description

This is a full-time hybrid role for a Customer Service Executive based in New Delhi, with some work from home acceptable. The Customer Service Executive will be responsible for handling customer inquiries, providing support and solutions to customers, ensuring customer satisfaction, and managing customer service operations. The day-to-day tasks also include maintaining communication with customers, addressing any issues or concerns, and ensuring a high level of customer service.

Qualifications

• Strong Interpersonal Skills
• Proven experience in Customer Support and Customer Service
• Skills in Customer Satisfaction and Customer Service Management
• Excellent communication and problem-solving abilities
• Ability to work both independently and as part of a team
• Experience in a similar role is a plus
• Bachelor's degree in Business Administration, Communications, or related field

Fresher with good communication skills Budget max upto 20k . Interested profile watsup their resume @9599110350