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Customer Service Executive

Customer Service Executive

Hansa Research Group

0 years

0 Lacs

Mumbai, Maharashtra, India

Posted:1 day ago| Platform:

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Skills Required

service research chat reports communication

Work Mode

Remote

Job Type

Full Time

Job Description

🚨 We’re Hiring Telecallers – Domestic & International Processes! 🚨 Looking to kick-start your career or explore a new opportunity in customer service? Join our team at Hansa Research! 📍 Locations: Vidyavihar & Dombivli 🏠 Work Mode: WFH / WFO 🎓 Qualification: HSC (12th Pass) or above 🗣️ Languages: Must be proficient in English & Hindi (Read, Write, Speak) 🔹 Key Responsibilities: - Handle customer queries via call/chat/email - Provide accurate info & timely resolution - Maintain logs, reports, and quality standards - Follow SOPs and ensure high customer satisfaction - Manage both inbound & outbound interactions - Document interactions in the system 🔸 What We’re Looking For: - Strong communication & interpersonal skills - Willingness to work in rotational shifts (including night shifts for international processes) - Ability to multitask and manage time effectively - Freshers welcome! BPO or customer service experience is a plus 📧 Interested? Send your resume to: nithya.velayudhan@hansaresearch.com / pooja.patil@hansaresearch.com Let’s grow together! 🌟 Show more Show less

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