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Eat Better Co
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Customer Service Executive

Customer Service Executive

Eat Better Co

2 - 6 years

0 Lacs

jaipur rajasthan

Posted:20 hours ago| Platform: Shine logo

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Skills Required

customer support inbound sales excellent communication skills multitasking organizational skills techsavvy

Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Support Executive, your main responsibility will be to effectively manage customer queries through LimeChat and email, handle inbound calls, and successfully convert leads into sales. You will need to respond promptly to customer inquiries, provide accurate information, and ensure a seamless customer experience. Additionally, you will be assisting customers with product inquiries, order updates, and resolving any issues they may encounter. It is essential to maintain detailed records of customer interactions and transactions to track progress and ensure customer satisfaction. To excel in this role, you must possess excellent communication skills both written and verbal. Previous experience in customer support or inbound sales is preferred, with a minimum of 2-3 years of relevant experience. The ability to multitask, stay organized, and work efficiently in a tech-savvy environment using chat and email tools is crucial for success in this position. Furthermore, you will collaborate closely with internal teams to guarantee a smooth and positive customer experience. If you are a proactive and customer-focused individual who thrives in a fast-paced environment, we invite you to join our team as a Customer Support Executive in Jaipur on a full-time basis.,

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Customer Service Executive