Posted:4 hours ago|
Platform:
On-site
Full Time
Customer Service Executive:
· Manage incoming calls from Clients ensuring service is delivered within the required time frames.
· Build professional rapport with internal and external customers by demonstrating active listening skills to ensure mutual understanding of customer's concerns/comments
· Maintain compliance and data entry to agreed department conventions and compliance standards
· Identifying opportunities for process and service improvements and making recommendations
· Demonstrate positive ‘Customer First’ behaviours to ensure a high level of customer service is provided at all times
· Proactively identify potential issues with clients and related consultants
Job Types: Full-time, Permanent
Pay: From ₹12,000.00 per month
Benefits:
Ability to commute/relocate:
Experience:
Language:
Work Location: In person
Artha Financial services
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