Customer Service Domestic Voice Versant Team Member-BPS

1 - 4 years

3 - 7 Lacs

Posted:2 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Position Objective

CSAs will respond to inbound reseller/customer inquiries. CSAs will use a wide variety of cloud-based tools to navigate customer accounts, research and review policies, and communicate effective solutions.

Business environment Vertical:

Organization chart Reporting To:

Job Specifications

1. Qualifications and Technical Competencies

Required Education Mandatory:

Desirable:

  • Should be ready to work in flexible shifts Rotating throughout Day/Night and 6 days working
  • Adherence to company policies, rules and regulations
  • To follow quality processes thoroughly using checklist standards
  • Responsible for complying with all QMS and ISMS Policies and procedures Desirable: Should be comfortable in using the e-commerce website and should be aware about how the ecommerce industry work
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    Hexaware Technologies logo
    Hexaware Technologies

    IT Services and IT Consulting

    Navi Mumbai Maharashtra

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